Lead Ophthalmic Technician & Clinic Leader

Koch Eye Associates, Inc.; Woonsocket (RI); Presencial; USD 28 000 - 36 000; Tempo integral

Resumo da oferta

Koch Eye Associates, Inc. in Woonsocket, RI is seeking a Lead Ophthalmic Technician to support clinical operations across locations.

You will oversee a team of technicians, manage scheduling, and assist with advanced eye tests and procedures to ensure high-quality patient care. The role includes mentoring staff, maintaining equipment, coordinating patient flow, documenting findings, and upholding regulatory standards while delivering exceptional service to patients and collaborating with

Qualificações

• High school diploma or equivalent; higher degree appreciated.
• Minimum one year of ophthalmic technician experience.
• Has previous lead or supervisory experience.
• Experience in customer service is required.
• Excellent leadership, interpersonal, and communication skills.

Responsabilidades

• Provide leadership and supervision to the ophthalmic technician team, including scheduling and mentoring.
• Coordinate and prioritize patient care activities for smooth clinic flow.
• Perform advanced ophthalmic technician duties, including complex diagnostic tests and procedures.
• Assist in training and onboarding of new ophthalmic technicians.
• Monitor the quality of patient care and implement quality improvements.
• Educate patients on eye care procedures and post-operative care.
• Maintain accurate patient records and regulatory compliance.
• Ensure ophthalmic equipment maintenance and calibration.
• Order medical supplies and manage inventory levels.
• Perform other duties as assigned.

Conhecimentos

Leadership

Communication skills

Organization and planning

Problem solving

Customer service metrics

Reliable and results-driven

Positive and patient

Formação académica

High school diploma or equivalent

Relevant discipline degree appreciated

Ferramentas

MS Office

Call center software

Descrição da oferta de emprego

Koch Eye Associates, Inc. in Woonsocket, RI is seeking a Lead Ophthalmic Technician to support clinical operations across locations.

You will oversee a team of technicians, manage scheduling, and assist with advanced eye tests and procedures to ensure high-quality patient care. The role includes mentoring staff, maintaining equipment, coordinating patient flow, documenting findings, and upholding regulatory standards while delivering exceptional service to patients and collaborating with