Lead Ophthalmic Assistant (83961)

LAKE REGION HEALTHCARE; Fergus Falls (MN); On-site; USD 35,000 - 44,000; Full time

Benefits offered by this job

Medical and dental coverage

HSA, FSA and 401k plans

EAP, life and disability coverage

Voluntary accident, critical illness,

Job summary

Lake Region Healthcare in Fergus Falls, MN, seeks an Ophthalmology Lead to coordinate daily department operations and support staff. The role focuses on exceptional patient care, effective staffing, and smooth workflows within the ophthalmology team.

You will work closely with 20/20 Optical, optometry providers, and clinic staff to ensure timely, high-quality patient care, escalating issues as needed while serving as a working lead without replacing Nurse Supervisor duties.

Qualifications

• Five+ years of eye technician experience with tests such as autorefraction, dilation, OCT, and Visual Field testing.
• Excellent verbal and written communication with patients, providers, and staff.
• Proficient computer and typing skills, including electronic health records.

Responsibilities

• Coordinate and support daily ophthalmology department operations to ensure patient care quality.
• Serve as primary day-to-day resource for ophthalmology staff, guiding and training teammates.
• Collaborate with 20/20 Optical, optometry providers, and clinic staff for timely, high-quality care.
• Identify operational barriers and escalate concerns to leadership when needed.

Skills

Communication

Organizational skills

EHR proficiency

Training staff

Team coordination

Tools

Ophthalmology equipment

Job description

Job Details

Job Location: Lake Region Healthcare Corporation - FERGUS FALLS, MN 56537

Position Type: 64 Hours Biweekly

Salary Range: $20.86 - $26.72 Hourly

The Ophthalmology Lead is responsible for coordinating and supporting the daily operations of the department to ensure exceptional patient care, effective staffing (coordinating lunches, ALC, etc.), and efficient workflows. This position serves as the primary day to day resource for ophthalmology staff, providing guidance, training, and support while promoting a positive patient experience. This role works collaboratively with 20/20 optical, optometry providers, and clinic staff to ensure timely, high-quality patient care.

The lead work collaboratively with the Nurse Supervisor, ophthalmology and optometry providers, 20/20 Optical, clinic leadership, and other clinic staff to promote safe, timely, high-quality patient care. The lead identifies operational barriers, supports resolution of day-to-day issues, and escalates concerns to the appropriate leader when needed.

This position serves as a working lead and does not replace the responsibilities of the Nurse Supervisor or other designated clinic leadership.

Compensation

Hourly Wage Range: $20.86 - $26.72/hour Please note that final compensation will be determined based on experience, qualifications and internal equity considerations.

Hours/Shifts

64 Hours Biweekly, Day Shifts, Monday to Friday.

Benefit Offerings

Lake Region Healthcare is pleased to offer a comprehensive benefit program designed to meet your unique needs.

• medical and dental coverage
• HSA, FSA and 401k plans
• EAP, life and disability coverage
• voluntary accident, critical illness and hospital indemnity coverage
• pet insurance, ID theft protection and legal services

For new employees, the effective date of coverage for most plans is the first of the month, following a 30-day waiting period.

EEOC

Lake Region Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Qualifications

Education/Special Skills:

• At least 5 years of experience as an eye technician that performs the following tests: autorefraction, dilation, preliminary refraction, OCT scans, and Visual Field testing.
• Excellent verbal and written communication skills with the ability to effectively interact with patients, providers, and staff.
• Proficient computer and typing skills, including electronic health records.
• Demonstrated ability to provide guidance, training, and support to other staff.
• Strong organizational skills with the ability to prioritize competing operational needs in a fast-paced clinical environment.
• Excellent verbal and written communication skills with the ability to effectively interact with patients, providers, staff, and leadership.
• Demonstrated ability to identify workflow issues and participate in developing and implementing solutions.
• Proficient computer and typing skills, including use of electronic health records and applicable ophthalmology equipment/software.
• Successful completion of the pre-employment health screening process required.
• Must be able to report to the worksite as scheduled.