Lead Operations Representative - 1st Shift

Bank of America; College Park (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading financial institution is seeking a Lead Operations Representative for the 1st shift. This role involves managing daily operations, supporting transaction processes, and ensuring operational controls. Ideal candidates should possess strong organizational skills and attention to detail, with a commitment to teamwork and flexibility in work hours.

Qualifications

• Ability to lift up to 25 pounds and stand for extended periods.
• Strong organizational, written, and verbal skills.

Responsibilities

• Handle day-to-day Operations processes and work towards deadlines.
• Support transaction processing, reconciliation, and document imaging tasks.
• Maintain internal operational and financial controls.

Skills

Data Collection and Entry

Active Listening

Adaptability

Attention to Detail

Collaboration

Reporting

Critical Thinking

Customer and Client Focus

Oral Communications

Planning

Account Management

Process Management

Conflict Management

Decision Making

Inclusive Leadership

Job description

Lead Operations Representative - 1st Shift

Join to apply for the Lead Operations Representative - 1st Shift role at Bank of America

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Responsibilities

• Handle day-to-day Operations processes and work towards deadlines.
• Complete all workflows, provide guidance to team members, assist internal business partners, and offer functional expertise.
• Perform routine and various item processing functions under moderate supervision.
• Support transaction processing, reconciliation, and document imaging tasks.
• Operate high-speed machinery for document scanning and imaging.
• Maintain internal operational and financial controls.

Schedule

1st Shift, Monday through Friday, 9:30am to 6:00pm

Minimum Qualifications

• 10-key and basic PC skills.
• Ability to lift up to 25 pounds and stand for extended periods.
• Strong organizational, written, and verbal skills.
• Detail-oriented and able to work independently and in teams.
• Flexible work hours to ensure full coverage.

Skills

• Data Collection and Entry, Active Listening, Adaptability, Attention to Detail, Collaboration, Reporting, Critical Thinking, Customer and Client Focus, Oral Communications, Planning, Account Management, Process Management, Conflict Management, Decision Making, Inclusive Leadership

Additional Details

• Seniority Level: Entry level
• Employment Type: Full-time
• Industry: Banking