Lead Operations Automation & Reliability Specialist

westrockcoffeeexternaljobs

Concord (NC)

On-site

USD 85,000 - 120,000

Full time

14 days+
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Job summary

WestRock Coffee External Jobs is seeking an Operations Automation Specialist to serve as the subject matter expert for maintenance systems across electrical, hydraulic, pneumatic, and mechanical domains. The role focuses on troubleshooting, reliability enhancement, and collaboration with engineering and maintenance teams to drive plant efficiency.

The ideal candidate will have at least seven years of industrial maintenance experience in food manufacturing, strong PLC and automation knowledge,

Qualifications

  • Minimum 7 years of industrial maintenance experience in a food industry with demonstrated expertise in a specialized technical area.
  • Advanced knowledge of mechanical, electrical, pneumatic, and hydraulic systems.
  • Ability to read and interpret blueprints, wiring diagrams, and technical manuals.
  • Skilled in troubleshooting PLCs, sensors, motor controls, and automated systems.
  • Strong analytical and problem-solving skills for diagnosing root causes and implementing effective solutions.
  • Proficiency with CMMS systems and maintenance documentation.
  • Excellent communication skills and ability to collaborate across departments.

Responsibilities

  • Serve as technical expert for assigned systems (electrical, automation, hydraulic, pneumatic, or mechanical).
  • Lead complex troubleshooting, diagnostics, and repair efforts on production and support equipment.
  • Support reliability teams in developing predictive and preventive maintenance programs.
  • Perform advanced testing, calibration, and analysis on equipment using diagnostic tools.
  • Provide technical input for equipment design, specification, and capital project planning.
  • Collaborate with vendors and OEMs to resolve complex issues and implement best-in-class maintenance practices.
  • Develop and update standard work procedures, PM checklists, and training documentation.
  • Lead and support continuous improvement projects to improve reliability, safety, and efficiency.
  • Mentor and train maintenance personnel on advanced systems and troubleshooting techniques.
  • Utilize CMMS to track performance data, analyze failure trends, and recommend improvements.
  • Maintain compliance with OSHA, NFPA, NEC, and Plant safety standards in all work performed.

Skills

Mechanical systems
Electrical systems
Pneumatic systems
Hydraulic systems
PLC troubleshooting
Sensor & motor controls
Diagnostics & troubleshooting
Cross-functional collaboration
Data analysis

Education

Associate degree in Industrial Maintenance
Technical certification in PLC programming / automation

Tools

CMMS
Diagnostics tools

Job description

WestRock Coffee External Jobs is seeking an Operations Automation Specialist to serve as the subject matter expert for maintenance systems across electrical, hydraulic, pneumatic, and mechanical domains. The role focuses on troubleshooting, reliability enhancement, and collaboration with engineering and maintenance teams to drive plant efficiency.

The ideal candidate will have at least seven years of industrial maintenance experience in food manufacturing, strong PLC and automation knowledge,

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