Lead Operating Engineer

JLL; Kansas City (KS); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Mission Critical Lead Facilities Operator to oversee the operational management of critical infrastructure. This role involves leading a team of facilities operators, ensuring the highest standards of professionalism, and maintaining 100% uptime reliability of mission critical facilities. The ideal candidate will have extensive experience in facilities management, particularly in data center environments, and will be adept at problem-solving and technical communication. Join a forward-thinking company that values your growth and offers personalized benefits to support your well-being.

Benefits

401(k) plan with matching contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Qualifications

• 7+ years experience in facilities management, especially in mission critical environments.
• Ability to manage and lead a technical team effectively.

Responsibilities

• Oversee operational management and leadership of facilities operators.
• Ensure 100% uptime reliability of mission critical facilities.

Skills

Technical Problem Solving

Communication Skills

Analytical Skills

Mathematics

Physics and Chemistry Principles

Leadership

Education

High School Diploma or GED

Certified Mission Critical Operator (CMCO)

Technical Training/Degree

Tools

Microsoft Office

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Summary:

Responsible for the operational management, effective daily leadership and administration of the Operator with the objectives of safely, efficiently and effectively operating infrastructure and systems in a cost-effective manner. This would include managing the scheduling of facilities operators to provide the required coverage at each shift at each location. The Mission Critical Lead Facilities Operator must ensure the highest level of professionalism, while meeting the client’s needs, and a commitment to achieving the goal of 100% Uptime reliability of Mission Critical Facilities. This position is expected to have the skills required providing direction to Mission Critical Facilities Operators and/or to self-perform preventative maintenance, repair and maintenance of building infrastructure systems. Responsible for protecting and improving the value of the client’s assets and ensuring that building infrastructure systems continue to perform their intended function. Supervise and manage facilities operators and maintenance staff including training and personal development. Directly manage all vendor personnel or teams performing site infrastructure technical support that is not self-performed by the facilities operators (Annual OEM preventive maintenance, corrective maintenance, system upgrades, system replacements etc.).

Qualifications:

• Required: High School diploma or GED equivalent or technical training/degree.
• Desired: Certified Mission Critical Operator (CMCO).
• Desired: 7+ years related work experience, including supervisory experience as a Lead Facilities Operator or Assistant Lead Facilities Operator in a dedicated data center/mission critical environment and significant experience in managing a technically oriented team.
• Required: Operating Engineer or other applicable licenses and Universal CFC’s license.
• Ability to understand and interpret design and construction documents relating to critical sites, spaces and systems. Work with design professionals to update drawings as required.
• Ability to clearly and quickly present complex technical information to clients.
• Proficient in basic computer applications and software such as Microsoft Office and email.
• A solid grasp of mathematics, the principles of physics and chemistry as they relate to facilities management and mission critical operations.
• Demonstrated verbal/written communication skills.
• Ability to provide direction to Mission Critical Facilities Operators and/or to self-perform the repair, maintenance, and service required for continuous operation of all building infrastructure.
• Subject matter expert and technical knowledge and understanding of mission critical systems, including HVAC, Standby emergency power, uninterruptable power supplies, computer room air conditioning, and associated infrastructure.
• Strong understanding of Mission Critical system operations, maintenance, engineering and design principles, practices, and procedures.
• Ability to think strategically and successfully articulate and sell an effective vision for best-in-class performance of mission critical facilities.
• Ability to solve technical problems and deal with a variety of options in varying situations. Requires advanced analytical and quantitative skills.
• Ability to make effective presentations on general topics to an internal department, large group of employees, clients, and/or management.
• Ability to maintain calm under duress during service emergencies.
• On call 24 hours a day, 7 days a week, 52 weeks a year.
• Candidate must possess and maintain a valid state driver’s license.
• Please note this is a site-based role and the client requires vaccinations for on-site attendance, if you are offered the role- you will be expected to comply.

Physical Work Requirements/Conditions:

• Lifting up to 80 lbs.
• Working from heights.
• Frequently climbing, bending, lifting, kneeling, stooping, and working/extending overhead.
• Working in adverse conditions (i.e., extreme cold, extreme hot).
• Driving for long periods of time.
• Climbing a ladder up to 30 feet.
• Being able to sit and type for longer periods of time.

Location: On-site – Kansas City, KS

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays