Lead Office Clerk

ABM industries; Irvine (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

ABM Industries in Irvine, CA is seeking a Lead Clerk/Parking Attendant to support day-to-day facility operations and provide courteous customer service to patrons.

You will manage parking transactions, greet visitors, answer questions about rates and policies, and maintain accurate records while reporting issues to management. The role requires standing outdoors, reliability, and the ability to lift up to 25 pounds.

Qualifications

• Previous parking industry experience is required.
• Excellent customer service skills with a positive and professional attitude.
• Strong verbal communication and interpersonal skills.
• Ability to handle cash and process transactions accurately.
• Ability to work in a fast-paced environment while maintaining attention to detail.

Responsibilities

• Issue parking tickets to customers upon entry.
• Collect parking fees and process cash, credit card, and other approved payment methods.
• Provide exceptional customer service by greeting and assisting patrons in a professional and friendly manner.
• Answer customer questions regarding parking rates, facility policies, and directions.
• Monitor parking areas to ensure orderly traffic flow and proper use of parking spaces.
• Maintain accurate records of transactions and reconcile payments as required.
• Report equipment malfunctions, safety concerns, or customer issues to management.
• Keep the parking facility clean, organized, and presentable.

Skills

Customer service

Cash handling

Verbal communication

Attention to detail

Education

High school diploma or equivalent

Tools

Cash register

Job description

The Lead Clerk assists with the administration of the day-to-day operations of the facility assigned to.

Carries out responsibilities in some or all the following functional areas: departmental inquiries, invoices, payments requests, business documentation, general clerical duties, attend phone calls, conference call,

An Administrative Assistant, or Administrative Aide, is responsible for supporting an administrative professional to help them stay organized and complete tasks that allow them to focus on more advanced responsibilities.

Their duties organizing meetings for Administrators, greeting office visitors, and composing documents on behalf of Administrators.

Manage high level of confidential information.

Pay

Pay: $22.00 per hour

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit

ABM Employee Benefits | Front Line Team Members (English)

ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

Parking Responsibilities

• Issue parking tickets to customers upon entry.
• Collect parking fees and process cash, credit card, and other approved payment methods.
• Provide exceptional customer service by greeting and assisting patrons in a professional and friendly manner.
• Answer customer questions regarding parking rates, facility policies, and directions.
• Monitor parking areas to ensure orderly traffic flow and proper use of parking spaces.
• Maintain accurate records of transactions and reconcile payments as required.
• Report equipment malfunctions, safety concerns, or customer issues to management.
• Keep the parking facility clean, organized, and presentable.
• Follow all company policies, procedures, and safety guidelines.

Requirements

• Previous parking industry experience is required .
• Excellent customer service skills with a positive and professional attitude.
• Strong verbal communication and interpersonal skills.
• Ability to handle cash and process transactions accurately.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Reliable attendance and punctuality.
• Basic math and problem-solving skills.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to work outdoors in various weather conditions.
• Ability to lift up to 25 pounds occasionally.