Bilingual Preferred Teller (40 Hours)-West Valley City

Zions Bank; Utah; On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Life & Disability Insurance

Parental Leave

Adoption Assistance

Health Savings (HSA)

Flexible Spending (FSA)

Paid Time Off (PTO)

Paid Federal Holidays

401(k) plan with company match

Profit Sharing

Mental health benefits

Tuition Reimbursement

Employee Banking products

Job summary

Zions Bank is seeking entry-level banking staff to assist clients and process transactions at our Utah locations. You will learn our operations, procedures, and products while providing friendly service to help customers build a better financial future.

The role emphasizes accuracy in cash handling, customer interaction, and cross-selling opportunities, with a schedule aligned to branch hours.

Qualifications

• Requires High School Diploma or equivalent and some cashiering, customer service, balancing or related experience.
• Bilingual in Spanish and English highly preferred.
• Basic knowledge of math, cashiering, balancing, debits, credits, and banking products.

Responsibilities

• Process debit and credit transactions accurately while balancing records.
• Identify and address clients’ needs by offering banking services (accounts, transfers, checks, etc.).
• Resolve client problems directly or via branch resources.

Skills

Cashiering

Balancing

Customer service

Cross-selling

Bilingual Spanish/English

Education

High School Diploma or equivalent

Job description

Zions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we build upon our 150-year legacy and usher in the next generation of banking, we’re committed to being the premier employer of choice. We’re proud to have ranked among American Banker magazine’s “Best Banks to Work For” almost every year since 2013, as Best Employer from Utah’s Best of State, among the Best Places to Work in Idaho, and “among the Salt Lake Tribune’s Top Workplaces. Make the leap into a new era of banking. Let us transform your career.

Work closely with members of the community by helping them build a better financial future. You’ll become a banking expert and guide clients to products and services that will improve their everyday lives. You will also be working with employees who are there to support you, your family, and your career aspirations. Take your first step in your banking career and gain invaluable insight into our operations, procedures, and abilities that make Zions Bank one of the premier banking institutions in the west. We look forward to having you join the Zions Bank family!

Minimum pay is $17 per hour

Work schedule is: Monday-Thursday 9am-5pm, Friday 9am-6pm

This role will:

• Be responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
• Identify and address clients’ needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolve client problems either through direct personal action, or referral to alternative branch or bank resources.
• Identify and maximize cross-sell banks opportunities through exploring needs.
• Perform other duties as assigned.

Qualifications:

• Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
• Bilingual in Spanish and English highly preferred
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills.
• Ability to cross-sell bank products based on clients needs.

Benefits:

• Medical, Dental and Vision Insurance – START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products