Lead .NET Production Support | ITIL & Microservices

Infosys Limited; Atlanta, Northern (GA, KY); Hybrid; USD 95,000 - 130,000; Full time

Benefits offered by this job

Disability

Health and Dependent Care Reimburse- m

Insurance (Accident, Critical Illness,

401(k) plan

Job summary

Infosys Limited's Financial Services unit seeks a Technology Consultant 2 to contribute to requirements elicitation, design discussions, and coding efforts supporting .NET-based solutions across banking, wealth, and insurance domains.

You will participate in production support, implement ITIL-aligned processes, perform code reviews, and help maintain system reliability while collaborating with cross-functional teams.

Qualifications

• Experience as a .NET Production Support Lead.
• End-to-end Production Support Lifecycle including Incident Management, Monitoring, Configuration, Deployment.
• Experience in ITIL.
• Build backend services using .NET, RESTful APIs, and microservices.
• Experience in SOAP and RESTful web services.

Responsibilities

• Contribute to the requirements elicitation process by documenting assigned parts of business requirements, in line with guidance provided.
• Facilitate software application design discussions, and document design decisions to guide the technical team towards building software solutions.
• Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability.
• Conduct code reviews, do changes to the codebase and maintain code repositories.
• Implement test strategies, analyse results, and coordinate bug fixes to uphold the software quality standards.
• Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications.
• Actively participate in resolving production issues and recommend preventive strategies to enhance system reliability.
• Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base and assist other similar projects.

Skills

.NET Production Support Lead

RESTful APIs

Microservices

ITIL

Incident Management

Production Support

SOAP

C#/.NET

Education

Bachelor’s degree or foreign equivalent

Job description

Infosys Limited's Financial Services unit seeks a Technology Consultant 2 to contribute to requirements elicitation, design discussions, and coding efforts supporting .NET-based solutions across banking, wealth, and insurance domains.

You will participate in production support, implement ITIL-aligned processes, perform code reviews, and help maintain system reliability while collaborating with cross-functional teams.