Lead Navigator/Day Shift

Community Bridges, Inc.; Phoenix, Northern (AZ, KY); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Generous PTO

Health plans

401K with match

Tuition reimbursement

Job summary

Community Bridges, Inc. (CBI) is seeking a Lead Navigator to serve individuals who are homeless, providing outreach, case management, and wrap-around services.

The Lead Navigator mentors Navigator II and coordinates with a multi-disciplinary team to ensure access to housing referrals and community-based supports. Qualified candidates have recovery experience, 1+ year in navigator-related roles, strong communication, and a valid Arizona driver’s license.

Qualifications

• Highschool diploma or GED is required. Associate degree (or higher) in a field related to behavioral health is preferred but not required of this position.
• recovery from AOD use and/or GMH for an appropriate period (greater than or equal to 1 year)
• 1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred but not required.
• 1-3 years of substance abuse/mental health recovery-oriented service is preferred.
• Or equivalent combination of education and experience .
• Current AZ Driver's License (Valid and in good standing).
• Clear 39-month Motor Vehicle Record
• Behavioral Health Technician (BHT) in accordance with A.A.C. R9-10-115 and CBI Clinical Policies and Procedures
• Arizona Fingerprint Clearance card, site specific

Responsibilities

• Outreach and wrap-around supportive services to help ending homelessness.
• Coordinate and monitor RBHA and Non-RBHA community-based services.
• Mentor Navigator II to onboard and fulfill program requirements.
• Coordinate care with multi-disciplinary team including nurses and counselors.
• Master processes: coordinated entry, housing referral, leasing up, wrap around services, discharge.

Skills

Recovery from AOD/GMH

Outreach

Case management

Mentoring

Driver's license

MVRC basics

Education

High school diploma or GED

Assoc. degree in behavioral health preferred

Job description

Posted Saturday, August 29, 2026 at 9:0 AM

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

Lead Navigator

Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, physical health, medication-assisted treatment, and crisis services to individuals experiencing, substance use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of both behavioral health and mental health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.

Job Summary

A Lead Navigator is an individual who is in recovery from AOD use and/or GMH for an appropriate period (greater than or equal to 1 year) and has at least 90 days experience as a Navigator or Peer Support Specialist. The Lead Navigator’s primary role is working with individuals who are homeless , providing outreach and supportive services to assist the member with ending their homelessness. The Lead Navigator serves as the bridge for the patient, in coordinating and monitoring R BH A and Non-RBHA community-based services and facilitates delivery of these services by supporting the individual. The Lead Navigator seeks out individuals with the highest acuity and greatest vulnerabilities, and will be responsible for conducting outreach, engagement, case management, and ongoing wrap around supportive services to the individual . The Lead Navigator is a mentor to the Navigator II to help them onboard, understand the program, and fulfill program requirements. The Lead Navigator has mastered the following processes: coordinated entry, housing referral, leasing up, wrap around services, and discharge. T he Lead Navigator works as part of a multi-disciplinary team including specialty positions through the CBI continuum, such as, Patient Care Techs, Registered Nurses, Counselors, and Clinical Leads. The Lead Navigator serves as a nexus, coordinating care with community providers and stakeholders.

Skills/Requirements

• Highschool diploma or GED is required. Associate degree (or higher) in a field related to b ehavioral h ealth is preferred but not required of this position.
• recovery from AOD use and/or GMH for an appropriate period (greater than or equal to 1 year)
• 1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred but not required.
• 1-3 years of substance abuse/mental health recovery-oriented service is preferred.
• Or equivalent combination of education and experience .
• Current AZ Driver's License (Valid and in good standing).
• Clear 39-month Motor Vehicle Record
• Behavioral Health Technician (BHT) in accordance with A.A.C. R9-10-115 and CBI Clinical Policies and Procedures
• Arizona Fingerprint Clearance card, site specific

CBI Offers an excellent benefits package!

• Generous PTO accrual (5 weeks!),
• Hospital indemnity/ Critical Illness,
• Pet Insurance,
• Dependent Care Savings, Health Care Savings,
• 401K with employer match - 100% vested upon enrollment,
• Wellness programs,
• Tuition Reimbursement and Scholarship Programs, incentives, and more!
• Very Competitive pay rates

CBI is growing and expanding our services!

• We are experiencing tremendous growth in this time. As an essential service provider, we value all our employees and their careers in the clinical field.
• *For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! *

CBI Values your Career and have lots of growth opportunities!

Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.

About our Culture, commitment to employees!

• We are looking for driven and compassionate individual’s that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure.
• We know life happens, that’s why we all start with a 5-week PTO plan as well as a wide range of unique benefits!

Our Facilities.

Our locations are all state-of-the- art facility that provides top notch integrated care. We are proud to adhere to a "no wrong door" treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care.

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!

CBI Offers an excellent benefits package!

• Medical, Dental, Vision, Disability, Life, Supplemental plans - Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Generous PTO accrual, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more!
• For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley.

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!