Lead Navigator

Springfield Urban League Inc.; Springfield, Northern (IL, KY); Hybrid; USD 45,000 - 50,000; Full time

Job summary

Springfield Urban League, Inc. is seeking a Lead Navigator to oversee health outreach and navigation grants aimed at increasing preventive care access for Black residents in Illinois. You will manage affiliate coordination, staff supervision, and ensure regulatory compliance.

The role focuses on coordinating outreach across zip codes, maintaining data tools, and building partnerships with care providers and community entities to meet grant goals and improve outcomes.

Qualifications

• Bachelor’s degree in Public Health, Healthcare Administration, Human Services, or related field.
• Associates degree with experience considered.
• At least 3 years of experience in program supervision, health outreach, or case management.
• Minimum 2 years of data management and reporting experience (Smartsheet, EHR, or equivalent).
• Understanding of health disparities, social determinants of health, and community engagement.

Responsibilities

• Oversee day-to-day implementation of Public Health programs, ensuring navigators and CHWs carry out outreach, engagement, and screenings per grant guidelines.
• Hire, train, certify, and supervise Navigator staff and ensure CHW certifications are completed.
• Maintain knowledge of client portal, provider network, social needs screening tools, and referral systems.
• Coordinate Navigator efforts across ZIP codes and affiliates to meet benchmarks.
• Develop goals, objectives, and sequence plans for health education programs.
• Conduct site visits at outreach and community events and document findings.
• Ensure documentation accuracy in Smartsheet or designated systems and submit reports.
• Support external audits and evaluations by grant agents.

Skills

Interpersonal skills

Communication

Team-building

Education

Bachelor’s degree in Public Health or related field

Associates degree with experience considered

Tools

Smartsheet

EHR

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Lead Navigator

Full Time Professional 512 S 11th Street, Springfield, IL, US

30+ days ago Requisition ID: 1216

Salary Range: $45,000.00 To $50,000.00 Annually

Summary: The Lead Navigator is responsible for the oversight and implementation of the Springfield Urban League’s health outreach and navigation grants. This initiative focuses on increasing preventive care access and addressing social determinants of health (SDOH) among Black residents in disproportionately impacted zip codes across Illinois focusing on several . The Lead Navigator manages affiliate coordination, staff supervision, and ensures full compliance with program goals, reporting requirements, and regulatory guidelines.

Essential Duties and Responsibilities-include the following: These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned

• Oversee day-to-day implementation of the Springfield Urban League’s Public Health programs, ensuring all navigators and CHWs carry out outreach, engagement, and screenings per grant guidelines.
• Hire, train, certify, and supervise Navigator staff and ensure CHW certifications are completed.
• Maintain working knowledge of client portal, provider network, social needs screening tools, and closed-loop referral system.
• Coordinate Navigator efforts across assigned zip codes and Urban League affiliates to meet benchmarks.
• Recommends and assists in the implementation of goals and objectives and develops sequence plans for providing health education programs.
• Conduct and document site visits at outreach and community engagement events.
• Ensure documentation accuracy in Smartsheet or designated systems and submit bi-weekly, monthly, quarterly, and annual reports to reporting portals
• Participate in monthly affiliate learning collaboratives and quarterly performance reviews.
• Develop strong relationships with primary care providers, community-based organizations, and local government partners to expand network and services.
• Prepare for and support external audits and evaluations by grant agents.
• Provide culturally and linguistically appropriate services to clients, including accommodations for disabilities.
• Implement internal quality assurance systems and contribute to grant success stories and impact reports.
• Perform other tasks as assigned by executive leadership.

Required Qualifications and Experience:

• Bachelor’s degree in Public Health, Healthcare Administration, Human Services, or related field. Associates degree with experience considered.
• At least 3 years of experience in program supervision, health outreach, or case management.
• Minimum 2 years of experience in data management and reporting (e.g., Smartsheet, EHR, or equivalent systems).
• Demonstrated understanding of health disparities, social determinants of health, and community engagement principles.
• Experience working with Black communities and/or underserved populations in Illinois.
• Excellent interpersonal, communication, and team-building skills.
• Must pass background check and complete Community Health Worker (CHW) training within 60 days of hire.
• Valid driver’s license, automobile, and proof of insurance required.

Working Conditions:

• Must be available to work evenings and weekends as needed.
• Valid driver’s license and automobile insurance as required by the State of Illinois.
• Employment background screening and fingerprinting required.

The Springfield Urban League, Inc. is an Equal Opportunity Employer.

Summary: The Lead Navigator is responsible for the oversight and implementation of the Springfield Urban League’s health outreach and navigation grants. This initiative focuses on increasing preventive care access and addressing social determinants of health (SDOH) among Black residents in disproportionately impacted zip codes across Illinois focusing on several . The Lead Navigator manages affiliate coordination, staff supervision, and ensures full compliance with program goals, reporting requirements, and regulatory guidelines.

Essential Duties and Responsibilities-include the following: These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned

• Oversee day-to-day implementation of the Springfield Urban League’s Public Health programs, ensuring all navigators and CHWs carry out outreach, engagement, and screenings per grant guidelines.
• Hire, train, certify, and supervise Navigator staff and ensure CHW certifications are completed.
• Maintain working knowledge of client portal, provider network, social needs screening tools, and closed-loop referral system.
• Coordinate Navigator efforts across assigned zip codes and Urban League affiliates to meet benchmarks.
• Recommends and assists in the implementation of goals and objectives and develops sequence plans for providing health education programs.
• Conduct and document site visits at outreach and community engagement events.
• Ensure documentation accuracy in Smartsheet or designated systems and submit bi-weekly, monthly, quarterly, and annual reports to reporting portals
• Participate in monthly affiliate learning collaboratives and quarterly performance reviews.
• Develop strong relationships with primary care providers, community-based organizations, and local government partners to expand network and services.
• Prepare for and support external audits and evaluations by grant agents.
• Provide culturally and linguistically appropriate services to clients, including accommodations for disabilities.
• Implement internal quality assurance systems and contribute to grant success stories and impact reports.
• Support cross-departmental collaboration.
• Perform other tasks as assigned by executive leadership.

Required Qualifications and Experience:

• Bachelor’s degree in Public Health, Healthcare Administration, Human Services, or related field. Associates degree with experience considered.
• At least 3 years of experience in program supervision, health outreach, or case management.
• Minimum 2 years of experience in data management and reporting (e.g., Smartsheet, EHR, or equivalent systems).
• Demonstrated understanding of health disparities, social determinants of health, and community engagement principles.
• Experience working with Black communities and/or underserved populations in Illinois.
• Excellent interpersonal, communication, and team-building skills.
• Must pass background check and complete Community Health Worker (CHW) training within 60 days of hire.
• Valid driver’s license, automobile, and proof of insurance required.

Working Conditions:

• Some travel required.
• Must be available to work evenings and weekends as needed.
• Valid driver’s license and automobile insurance as required by the State of Illinois.
• Employment background screening and fingerprinting required.

The Springfield Urban League, Inc. is an Equal Opportunity Employer.

8:30 a.m. - 5:00 p.m. M-F (some weekends may be required)