Lead Navigator

Community Bridges, Inc.; Phoenix (AZ); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

PTO 5 weeks

Medical

Dental

Vision

Disability

Life

Pet Insurance

Dependent Care Savings

Health Care Savings

401K with employer match

Wellness programs

Tuition Reimbursement

Scholarship Programs

Competitive pay

Job summary

Community Bridges, Inc. is seeking a Lead Navigator to support homeless individuals in Arizona. The Lead Navigator coordinates outreach, case management, wrap-around services, and discharge planning while mentoring Navigator II staff.

The role requires recovery experience, a valid AZ driver’s license, and the ability to coordinate with RBHA and community providers. Join a mission-driven nonprofit expanding care across 26 locations.

Qualifications

• High school diploma or GED required; associates degree in related field preferred.
• 1–3 years of full-time health care experience with exposure to behavioral and medical crises is preferred.
• Equivalent combination of education and experience also acceptable.
• AZ Driver's License is required.
• Clear 39-month Motor Vehicle Record.
• Behavioral Health Technician (BHT) certification per state policies.
• Arizona Fingerprint Clearance Card.

Responsibilities

• Coordinate outreach and case management for individuals experiencing homelessness.
• Provide wrap-around supportive services and connect clients with RBHA and community-based services.
• Mentor Navigator II and support onboarding and program requirements.
• Collaborate with a multidisciplinary team to coordinate care and resources.

Skills

Health Care Experience

Recovery Experience

Driver's License

Motor Vehicle Record

BHT Certification

Fingerprint Clearance

Education

Highschool diploma or GED

Associates Degree preferred

Job description

Lead Navigator

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, physical health, medication-assisted treatment, and crisis services to individuals experiencing, substance use disorder, homelessness, and mental illness.

CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.

Job Summary

A Lead Navigator is an individual who is in recovery from AOD use and/or GMH for an appropriate period (greater than or equal to 1 year) and has at least 90 days experience as a Navigator or Peer Support Specialist. The Lead Navigator's primary role is working with individuals who are homeless, providing outreach and supportive services to assist the member with ending their homelessness. The Lead Navigator serves as the bridge for the patient, in coordinating and monitoring RBHA and Non-RBHA community-based services and facilitates delivery of these services by supporting the individual. The Lead Navigator seeks out individuals with the highest acuity and greatest vulnerabilities, and will be responsible for conducting outreach, engagement, case management, and ongoing wrap around supportive services to the individual. The Lead Navigator is a mentor to the Navigator II to help them onboard, understand the program, and fulfill program requirements. The Lead Navigator has mastered the following processes: coordinated entry, housing referral, leasing up, wrap around services, and discharge. The Lead Navigator works as part of a multi-disciplinary team including specialty positions through the CBI continuum, such as, Patient Care Techs, Registered Nurses, Counselors, and Clinical Leads. The Lead Navigator serves as a nexus, coordinating care with community providers and stakeholders.

Skills/Requirements

• Highschool diploma or GED is required. Associates Degree (or higher) in a field related to behavioral health is preferred but not required of this position.
• 1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred but not required.
• Or equivalent combination of education and experience.
• Current AZ Driver's License
• Clear 39-month Motor Vehicle Record
• Behavioral Health Technician (BHT) in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures
• Arizona Fingerprint Clearance card, site specific

CBI Offers an excellent benefits package!

• Generous PTO accrual (5 weeks!),
• Medical, Dental, Vision, Disability, Life, Supplemental plans
• Hospital indemnity/ Critical Illness,
• Pet Insurance,
• Dependent Care Savings, Health Care Savings,
• 401K with employer match - 100% vested upon enrollment,
• Wellness programs,
• Tuition Reimbursement and Scholarship Programs, incentives, and more!
• Very Competitive pay rates

CBI is growing and expanding our services!

• We are experiencing tremendous growth in this time. As an essential service provider, we value all our employees and their careers.
• *For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! *

CBI Values your Career and have lots of growth opportunities!

Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.

About our Culture, commitment to employees!

• We are looking for driven and compassionate individuals that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure.
• We know life happens, that's why we all start with a 5-week PTO plan as well as a wide range of unique benefits!

Our Facilities.

Our 26 locations are all state-of-the-art facilities that provides top notch integrated care. We are proud to adhere to a "no wrong door" treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care.

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!