Lead Mitigation Technician

IICRC; Newark, Northern (NJ, KY); Hybrid; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Paid training

Flexible schedule

Job summary

A leading restoration company in Jacksonville is seeking a Mitigation Technician to join their emergency response team. This role involves providing exceptional water mitigation services while maintaining a strong focus on customer service and teamwork. The ideal candidate should be physically able to lift 75 lbs, have a valid driver's license, and be willing to work flexible hours. If you are detail-oriented and dedicated to helping others during their time of need, this position is a perfect fit.

Qualifications

• Dedication to customer service.
• Fluent in English.
• Valid driver's license with a clean record.
• Ability to lift 75 lbs frequently.

Responsibilities

• Perform water mitigation, tarping, board-up, mold remediation and carpet cleaning services.
• Provide excellent customer service.
• Maintain truck and company equipment.
• Participate in the on-call schedule.
• Assist in warehousing and facility-related tasks.
• Lead the team when needed.

Skills

Customer Service

Attention to Detail

Team Collaboration

Physical Ability

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Free uniforms
• Health insurance

Reports To: Mitigation Manager

What does a Mitigation Technician with Paul Davis do?

• Serve others within your community in their time of need
• Make a difference for others that have had a disaster strike their property
• Work hard and take pride in completing projects (i.e. mitigating flood and fire damage)
• Be empathetic and show a sense of urgency while communicating through modern technology

Why Join The Team?

Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving technicians the opportunity to become experts in the field through certifications and Paul Davis University.

Built upon principles of customer service, dynamic decision‑making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider – our Mitigation Technicians are on the front lines of restoring their communities by being first on site after disasters strike (i.e. floods, fires) and will be leading the mitigation effort to restore the property.

Values:

Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

Vision:

To provide extraordinary care while serving people in their time of need.

Mission:

To provide opportunities for great people to deliver Best in Class results.

Why The Team Needs You?

Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world‑class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being a technician if you take pride in your work and have fun while working with others.

Team Compensation and Benefits:

• Leadership Development – our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities.
• Monthly cross‑training opportunities to advance your career.
• Flex schedule – at Paul Davis we are committed to our team and their well‑being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time.
• Paid training.
• Health, dental and vision insurance.
• Bonus program for performance.
• Referral program.
• Great culture and team dynamic.

Team Qualifications (Requirements):

• Desire to join a world‑class team and contribute a positive attitude.
• Dedication to customer service.
• Fluent in English.
• Valid driver's license with a clean record.
• Have the ability to work nights/weekends and overtime, if needed.
• Ability to lift 75 lbs frequently.
• Desire to continually learn new things.

Role on the Team (Job Responsibilities):

• High level performance of water mitigation, tarping, board‑up, mold remediation, asbestos/lead abatement and carpet cleaning/reinstallation services according to Paul Davis and industry specifications under the supervision of the Mitigation Manager.
• Focus and dedication to providing excellent customer service.
• Maintain a clean, properly stocked and organized truck and maintain all company equipment.
• Be accessible by phone and participate, as necessary, in the on‑call schedule.
• Assist in warehousing and facility‑related tasks when necessary.
• You will assist other team members as you see opportunities arise and be a leader for the team when needed.

Lead Mitigation Technician Position

Paul Davis Restoration of East Essex County, New Jersey is seeking an experienced Lead Mitigation Technician to help lead our emergency response team.

This role is ideal for someone who understands the technical side of water mitigation and enjoys leading crews in the field. You will respond to property damage emergencies, perform mitigation services, and ensure jobs are completed safely, efficiently, and according to industry standards. This position requires someone who is reliable, detail‑oriented, and comfortable working in a fast‑paced emergency services environment.

Please apply if you think you have what it takes to serve others and deliver a world‑class service when others need it the most. We are looking forward to discussing this opportunity with you.

We support and hire Veterans and we are an Equal Opportunity Employer!