Lead Mitigation Technician

Voda Cleaning & Restoration; Atlanta (GA); On-site; USD 45,000 - 75,000; Full time

Job summary

Voda Cleaning & Restoration seeks a Lead Mitigation Technician to oversee water damage, mold, and odor mitigation projects in the Atlanta Metropolitan Area. You will supervise technicians, ensure safety, coordinate scheduling, and communicate with clients and insurers.

This full-time, on-site role requires strong technical mitigation skills, project leadership, and reliable performance in varied conditions. Candidates with IICRC certification or related experience are preferred.

Qualifications

• Strong technical mitigation skills in water damage restoration, mold and odor mitigation.
• Experience in project leadership, team coordination, and jobsite supervision.
• Excellent verbal and written communication; ability to set expectations for clients.
• Ability to document work with mobile apps or software; basic tech literacy.
• Relevant certifications (e.g., IICRC Water Damage Restoration Technician) are beneficial.
• Prior mitigation/restoration experience preferred.
• Must be able to perform physical work and hold a valid driver’s license.

Responsibilities

• Oversee water damage, mold, and odor mitigation projects from start to finish.
• Perform site inspections, document damage, and monitor drying equipment.
• Coordinate restoration activities with team members and clients.
• Provide direction to technicians and maintain safety protocols.
• Maintain jobsite timelines and accurate recordkeeping.

Skills

Water damage restoration

Mold mitigation

Project leadership

Team coordination

Communication

Documentation

IICRC knowledge

Job description

Company Description

Voda Cleaning & Restoration is dedicated to elevating cleaning and restoration standards across the nation, helping create inviting, healthy spaces where people live and work. The company provides a full range of services, including carpet cleaning, water damage restoration, floor cleaning and polishing, tile and grout cleaning, upholstery cleaning, and odor and mold mitigation. Voda operates as a reliable partner for both everyday maintenance and emergency restoration needs, with a focus on safety, quality, and customer trust. The name “Voda,” meaning water, reflects the company’s commitment to gentle yet powerful renewal of residential and commercial environments. Voda is also expanding through franchising opportunities in key markets across the country.

Role Description

The Lead Mitigation Technician is a full-time, on-site role based in the Atlanta Metropolitan Area. This role is responsible for overseeing water damage, mold, and odor mitigation projects from initial assessment through completion, ensuring work meets company standards and industry best practices. Day-to-day tasks include conducting site inspections, documenting damage, setting up and monitoring drying and dehumidification equipment, performing demolition and cleanup as needed, and coordinating restoration activities with team members and clients. The Lead Mitigation Technician provides direction to technicians, maintains safety protocols, manages jobsite timelines, and communicates clearly with customers, insurance representatives, and internal teams. This role also involves accurate recordkeeping, use of mitigation software or mobile tools, and maintaining tools, vehicles, and equipment in good working order.

Qualifications

• Candidates should possess strong technical mitigation skills, including water damage restoration, mold and odor mitigation, structural drying, and use of related equipment.
• Candidates should possess skills in project leadership, team coordination, jobsite supervision, and time management.
• Candidates should possess customer service and communication skills, including clear verbal and written communication and the ability to explain processes and set expectations.
• Candidates should possess basic documentation and technology skills, such as using mobile apps or software for job notes, photos, and reports.
• Relevant certifications (e.g., IICRC Water Damage Restoration Technician or similar) are highly beneficial.
• Previous experience in mitigation, restoration, or a related trade is preferred.
• Ability to perform physical work, including lifting, bending, and working in various environmental conditions, and a valid driver’s license with a clean driving record.
• Commitment to safety practices, reliability in attendance, and willingness to participate in after-hours or emergency response work when needed.