Lead Meter Service Technician

Jordan Valley Water Conservancy District; South Jordan (UT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Take-home District vehicle

Job summary

Jordan Valley Water Conservancy District in Utah is seeking a Lead Meter Service Technician to provide technical leadership in the Meter Section and ensure accurate operation of meters and the AMI network. You will supervise and train Meter Technicians, troubleshoot meters, and coordinate extensive field work while collaborating with customers and other departments.

This is a hands-on, field-focused role with safety and maintenance responsibilities.

Qualifications

• High school diploma or equivalent is required.
• Vocational study in mechanical maintenance, electronics, or a technical field preferred.
• Two years of job-related experience is required; supervisory or lead experience is a plus.

Responsibilities

• Monitor the AMI network and troubleshoot meter and network communication issues.
• Test, troubleshoot, calibrate, repair, and install water meters and automated meter reading equipment.
• Lead and participate in meter testing, inspections, repairs, replacements, and related field work.
• Read and monitor commercial, industrial, and wholesale meters for billing and system-use purposes.
• Analyze meter and system data to investigate usage, verify accuracy, and identify problems.
• Assist with scheduling work and training Meter Technicians.
• Use maintenance-management software to schedule and track maintenance activities.
• Prepare reports, complete work orders, maintain records, and assist with budget/inventory needs.
• Interact with customers to respond to service concerns and coordinate repairs or replacements.
• Coordinate with other departments on new services, meter stations, and billing information.
• Assist with performance evaluations and provide leadership to Meter Section staff.

Skills

Mechanical troubleshooting

Problem-solving

Customer service

Basic computer skills

Hand & power tools

Field equipment operation

Education

High school diploma or equivalent

Post-high-school vocational study in mechanical maintenance, electronics, or another technical field

Tools

Maintenance-management software

Job description

Jordan Valley Water Conservancy District is seeking a qualified and motivated individual to join our Operations Department as a Lead Meter Service Technician. This position provides technical and work leadership within the Meter Section and plays an important role in ensuring the accurate operation, maintenance, and monitoring of the District's wholesale, retail, and internal water meter systems.

The Lead Meter Service Technician works closely with the Meter Section Supervisor and assists with coordinating daily work assignments, training Meter Technicians, monitoring system performance, troubleshooting meter and communication issues, and responding to customer and operational needs.

What You'll Do

Key responsibilities include:

• Monitor the District's AMI network and identify and troubleshoot meter and network communication issues.
• Test, troubleshoot, calibrate, repair, and install water meters and automated meter reading equipment.
• Lead and participate in wholesale, retail, and internal meter testing, inspections, repairs, replacements, and related field work.
• Read and monitor commercial, industrial, and wholesale meters for billing and system-use purposes.
• Analyze meter and system data to investigate usage, verify accuracy, and identify potential problems.
• Assist the Meter Section Supervisor with scheduling work assignments and coordinating Meter Technician activities.
• Assist with training new employees and provide ongoing instruction regarding safe and effective work practices.
• Use computerized maintenance management software to schedule and track preventive and reactive maintenance activities.
• Prepare reports, complete work orders, maintain records, and assist with budget requests and inventory needs.
• Work directly with customers to respond to service concerns, investigate meter-related problems, and coordinate repairs or replacements.
• Coordinate with Customer Service and other District departments regarding new services, meter stations, billing information, and meter-related projects.
• Assist with performance evaluations and provide work leadership to Meter Section employees.

What We’re Looking For

The successful candidate will have:

• A high school diploma or equivalent.
• Post-high-school vocational study in mechanical maintenance, electronics, electricity, or another technical field.
• At least two years of job-related work experience.
• Prior lead, supervisory, or project-management experience is preferred.
• Strong mechanical troubleshooting and problem-solving skills.
• Ability to work effectively with customers, coworkers, contractors, and other District departments.
• Basic computer skills, including word processing, spreadsheets, and maintenance-management software.
• Ability to safely operate and use a variety of hand tools, power tools, and field equipment.

Required Licenses and Certifications

• Utah Driver License
• Utah Grade IV Distribution Certification
• Respiratory medical evaluation and respirator fit testing
• Flagging certification
• Forklift certification

Work Schedule

This position normally works four 10-hour shifts, from 6:00 a.m. to 4:30 p.m., either Monday through Thursday or Tuesday through Friday. Changes in schedule and occasional overtime may be required to complete system maintenance or address customer-service issues.

This is a field-oriented position with regular exposure to outdoor weather conditions and frequent work in traffic environments. The position is not eligible for remote work and is eligible for a take-home District vehicle for daily use.

Why This Position Matters

The Lead Meter Service Technician helps ensure that the District's metering systems operate accurately and reliably while providing technical guidance to Meter Section employees and responsive service to customers. This is an excellent opportunity for an experienced water-system or technical professional who enjoys troubleshooting, field work, working with technology, and helping lead the day-to-day work of a skilled team.

Join Jordan Valley Water Conservancy District and help support the reliable delivery and accurate measurement of water throughout the communities we serve.

Applicants who are selected for employment with our organization may be subject to a background check and drug screening as a condition of employment. The background check may include, but is not limited to, criminal history, education and employment verification, and credit history. The drug screening may test for illegal drugs and controlled substances.

By submitting an application, you agree to consent to these screening processes if you are selected for employment. Any offer of employment will be contingent upon satisfactory completion of the background check and drug screening. Refusal to consent or unsatisfactory results may result in the withdrawal of the job offer or termination of employment.

Please note that our organization complies with all applicable laws regarding background checks and drug screening, and we will use this information only for employment-related purposes. We maintain strict confidentiality of all personal information obtained during the screening process.

If you have any questions about our background check and drug screening policies or the screening process itself, please feel free to contact us.