Lead, Merchandise Special Projects

Augusta National Golf Club; Virginia (MN); On-site; USD 100,000 - 130,000; Full time

Job summary

Augusta National Golf Club is seeking a Lead, Special Projects to serve as the central owner for all special merchandise initiatives, from concept through delivery. You will ensure alignment with brand standards and stakeholder needs, coordinating with internal teams and external vendors to deliver high-quality gifts and custom merchandise for employees, the Club, the Tournament, and the Community.

This full-time, on-site role in Augusta, GA requires strong project management, international

Qualifications

• Two to four years of product development experience, preferably in apparel or accessories.
• Bachelor’s degree in Product Development, Design or related field.
• Proven international sourcing experience and market awareness.

Responsibilities

• Own end-to-end execution of special requests, from concept through delivery, ensuring high quality and consistency.
• Intake, track, prioritize, and manage multiple concurrent requests using Wrike or similar project management tools.
• Own vendor and supplier communications for new item development, sourcing, pricing, and production.
• Coordinate with internal teams to pull, reserve, and deliver inventory items as needed.
• Develop and manage timelines across multiple requests; identify escalation risks or conflicts.

Skills

Garment construction

Sourcing experience

Project management

Adobe Creative Suite

Communication

Time management

MS Office

Product development

Education

Bachelor’s in Product Development

Tools

Illustrator

Photoshop

Inventory control software

MS Office

Job description

The Lead, Special Projects, serves as the central owner of specialized merchandise requests and is responsible for the intake, coordination, and execution from concept to delivery, of special merchandise requests and projects that support employees, the Club, the Tournament, the Game, and the Community. This role serves as the centralized point of ownership for gifting, special product requests, and Partner event needs. The Lead, Special Projects ensures timely, accurate, and consistent execution while upholding organizational standards, values, and service expectations. This position is a full-time, on-site role in Augusta, GA.

Job Responsibilities

• Serve as the centralized owner for all special merchandise initiatives ensuring alignment with strategic objectives, brand standards, and stakeholder needs.
• Own end‑to‑end execution of special requests, from concept through delivery, ensuring a high standard of quality and consistency.
• Serve as the primary point of intake and ownership for all special and internal requests, including employee gifts, leadership and partner gifting, and custom merchandise projects.
• Intake, track, prioritize, and manage multiple concurrent requests using Wrike or similar project management tools.
• Ensure requests are reviewed, approved, and aligned to purpose, scope, and budget prior to execution.
• Own vendor and supplier communications for new item development, sourcing, pricing, and production.
• Coordinate with internal teams to pull, reserve, and deliver inventory items as needed.
• Develop and manage timelines across multiple requests; proactively identify and escalation risks or conflicts.
• Ensure accuracy, consistency, and attention to detail across all deliverables.
• Maintain documentation and historical records for repeatable programs and future reference.
• Partner cross‑functionally with Human Resources, Business Affairs, Club & Hospitality, Planning & Operations, Finance & IT, Tournament teams, and Leadership to support strategic initiatives and ensure successful execution and launch of projects.
• Support continuous improvement by identifying opportunities to streamline processes and improve efficiency.
• Uphold brand standards, service expectations, and organizational values across all projects.
• Uses best practices and knowledge of internal or external business processes to improve products or services.
• Supports Tournament week preparation through varies activities.
• Performs any other duties deemed by management to be an important part of the job.

Physical Demands

Acceptable level of hearing and vision to perform job duties. Occasionally required to walk and work with hands and arms, lift up to 25 pounds and/or drive a golf cart. Required to sit for long periods, sometimes for several hours at a time, and use their hands and fingers to operate a computer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

Skills/Knowledge/Attributes:

• Technical knowledge of fabrics, trims, and garment construction
• Excellent attention to detail, time management, and communication skills
• Collaborative, solutions-oriented, and able to execute multiple priorities
• Proven international sourcing experience and market awareness
• Computer skills to include Microsoft Office programs, as well as back‑office inventory control software
• Demonstrated proficiency with ADOBE Creative Suite, including Illustrator and Photoshop
• Self‑motivated and able to take the lead on projects while anticipating the needs of the team
• Ability to translate relevant consumer trends into Masters merchandise that will resonate to our patrons
• Knowledge of textiles and materials and the properties associated with the use and care

Relative Experience/Education:

Two (2) to four (4) years of product development experience, preferable in apparel or accessories required. Bachelor’s degree in Product Development, Design or related field required.

Required License(s)

Possess a valid driver’s license and/or successfully completes the Club’s internal motor vehicle training program.

Projected Work Schedule

Normal work hours are 8:30 am to 5:00 pm, Monday through Friday. Must be available to work nights, weekends, and holidays.

Work Authorization & Sponsorship

Applicants must be legally authorized to work in the United States at the time of hire. We are unable to provide visa sponsorship for this position.

Located in Augusta, Ga., Augusta National Golf Club is dedicated to being the finest private golf club for its members and hosting the world‑renowned Masters Tournament. Inspired by the mission of its founders, Bobby Jones and Clifford Roberts, the Club strives to promote the virtues of the game through the Masters, Augusta National Women’s Amateur, Drive, Chip and Putt, Asia‑Pacific Amateur Championship and Latin America Amateur Championship. In addition to advancing the game’s development, the Club is committed to supporting its employees and contributing to the community while upholding the values of continuous improvement and unparalleled service in all endeavors.