Lead Medical Office Assistant — Clinic Lead (Travel)

Midtownpainandspine; Raleigh (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

ECAA is seeking a Lead Medical Office Assistant for its Midtown Pain and Spine Clinic. This role oversees medical office and clinical duties, guides staff, and coordinates daily workflows under the Practice Manager, with travel between Raleigh and Cary locations as needed.

The position requires professionalism, patient-focused service, and strong EMR documentation. The Lead MA will perform both administrative and clinical tasks, including qualifying patient needs, coordinating with physicians,

Qualifications

• Lead experience in medical office or MA role.
• Bachelor’s degree preferred, RN/LPN considered.
• Certification as Medical Assistant preferred.
• Experience with EMR systems preferred.

Responsibilities

• Supervise medical assistant staff and coordinate front desk and clinical duties.
• Assist physician before/during/after procedures.
• Handle prior authorizations and document encounters in EMR.
• Train new staff on policies and patient service standards.
• Maintain clinic workflow and coverage of clinical staff.

Skills

Leadership

Communication

Patient volume

Composure

Education

Bachelor’s degree preferred

RN or LPN considered

Medical Assistant Certification preferred

Tools

EMR systems

Fluoroscopy

C-arm equipment

Job description

ECAA is seeking a Lead Medical Office Assistant for its Midtown Pain and Spine Clinic. This role oversees medical office and clinical duties, guides staff, and coordinates daily workflows under the Practice Manager, with travel between Raleigh and Cary locations as needed.

The position requires professionalism, patient-focused service, and strong EMR documentation. The Lead MA will perform both administrative and clinical tasks, including qualifying patient needs, coordinating with physicians,