Lead Medical Assistant- Gastroenterology

Midwest Physicians Administrative Services, LLC dba Duly Health and Care; Warrenville (IL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Healthcare navigation assistance

Mental health benefit at no cost

Life and disability insurance

Tuition reimbursement

401(k) match

Volunteer time off

Parental leave 100% pay

Adoption/surrogacy financial benefit

Job summary

Midwest Physicians Administrative Services, LLC dba Duly Health and Care in Warrenville, IL is seeking a Medical Assistant to support physicians and nurses under site supervision. This full-time role includes preparing for appointments, minor exams, lab controls, documentation, and various office duties with travel to all locations as needed.

Qualified candidates typically have CPR certification and at least two years of customer service experience, preferably in healthcare.

Qualifications

• CPR certification is required.
• Minimum of 2 years customer service experience, preferably in the medical field.
• Experience in staff roles with a history of good performance.

Responsibilities

• Serve as a primary assistant to physicians and nurses under site supervision.
• Perform patient care activities such as appointment prep, minor exams, procedures, and documentation.
• Handle supply inventory, ordering, and coordination of staff meetings.
• Supervise department staff, coach team, and assist with training and orientation.
• Monitor policy compliance, timekeeping, scheduling, and payroll where needed.
• Maintain professional communication and support for a collaborative team.

Skills

Multitasking

Time management

Teamwork

Medical terminology

Communication

Listening

Education

CPR Certification

Job description

Position Highlights

• Full-Time; 40 hours/week
• Location: Warrenville, Travel Required
• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Responsibilities

• Under the direction of the Site Physician(s) and Practice Manager, serves as a primary assistant to physicians and nurses.
• Practices high quality medical care in performing a variety of patient care activities such as preparation for appointments, minor exams and procedures, laboratory and maintenance controls, patient documentation, and various office duties.
• Responsible for all duties included in the Medical Assistant job description.
• Takes inventory and performs ordering of supplies.
• Assists with coordinating staff meetings.
• Supervises work performed by department and may delegate work to staff members.
• Counsels and coaches the team by guiding, directing, motivating, and mediating conflict resolution.
• Assists with staff development, new employee orientation, and training.
• Monitors and ensures staff compliance with policies and procedures.
• May be responsible for performance evaluations as required by Human Resources.
• Responsible for managing the schedule, time keeping, and payroll if necessary.
• All other duties as assigned.

Leadership skills Multi-tasking Time management Team work Medical terminology Ability to provide accurate and sufficient charting/ messages Able to listen, provide direction, relay information in a professional manner that is appropriate to audience and respond to questions within scope of his/her knowledge as well as being open to constructive criticism Ability to work full time and flexibility to work varying hours Ability to travel to all locations at any given time Ability to work multiple positions for the specific department i.e. phones, scheduling of appointments, rooming, procedures Conveys a warm, caring and approachable demeanor Displays unconditional respect toward others Able to sense others feelings and perspectives Must be able to get along with others, be a team player, accept feedback from others, and be able to follow work rules.

Qualifications

• Certified or Registered preferred but not necessary CPR Certification required
• A minimum of 2 years customer service experience preferably in the medical field
• Experienced in staff roles with a history of good performance

Compensation

The compensation for this role includes a base pay range of $22.24-33.36 with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Let’s start with what matters. People. Purpose. Care. At Duly Health and Care, we believe healthcare works best when it’s personal, connected, and led by people who truly care. We are a physician-led medical group built on trusted relationships, teamwork, and a shared commitment to putting patients first in every decision we make. Our team members are caregivers, collaborators, problem-solvers, and leaders. Together, we show up with compassion, act with purpose, and take ownership of the care we deliver and the experience we create. Whether you’re caring directly for patients or supporting the teams who do, your role matters here, and your voice is valued. We listen with intention, work as one, and challenge ourselves to keep improving, not for recognition, but because our patients, families, and communities count on us. Innovation at Duly isn’t about chasing what’s next for its own sake. It’s about finding better ways to deliver high-quality, affordable, and accessible care, today and into the future. If you’re looking for meaningful work, supportive teammates, and the opportunity to help shape the future of care while staying grounded in compassion and community, you’ll find your place at Duly.