Lead-Medical Assistant - Family Medicine

Henry Ford Health; Washington Township (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Henry Ford Health in Detroit, MI, seeks a Lead-Medical Assistant for our Family Medicine clinic. You will prepare patients for examinations, take vital signs, document histories, and assist with procedures under supervision, ensuring smooth clinic operations.

You will perform clerical duties like scheduling, managing patient records, and handling correspondence, while maintaining a safe, organized environment and collaborating with healthcare providers for compassionate care.

Qualifications

• Graduate from a CAAHEP or ABHES Medical Assistant Program, or a formal medical assistant program with 5+ years of continuous clinical experience.
• Completion of a clinical externship.
• Three years of experience as a Medical Assistant.
• Current BLS-C certificate.
• One of CMA, RMA, CCMA, or NCMA certifications.

Responsibilities

• Prepare patients for examination by taking vital signs, documenting medical histories, and assisting with procedures.
• Perform clerical duties such as scheduling appointments, managing patient records, and handling correspondence.
• Support the clinic’s operations by functioning as a receptionist, medical assistant, or lab assistant as assigned.
• Ensure compliance with clinic protocols and maintain a clean, organized, and safe environment for patients and staff.
• Collaborate with healthcare providers to deliver seamless and compassionate patient care.

Education

Medical Assistant program (CAAHEP/ABHES) or equivalent

Job description

Lead-Medical Assistant - Family Medicine

• Full-time

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Lead-Medical Assistant - Henry Ford Health

Job Title

Lead-Medical Assistant

About the Department

Henry Ford Family Medicine - Orchard View

12150 30 Mile Rd Suite 201Washington Township, MI 48095

Days

Join our dynamic health care clinic team at Henry Ford Health, serving the fast‑growing communities of Macomb County. Located near the beautiful Lake St. Clair, our clinic offers a blend of suburban comfort and easy access to Detroit. As part of our team, you’ll play a vital role in delivering high‑quality patient care in a supportive and collaborative environment. We are dedicated to providing exceptional health care services while fostering professional growth and community well‑being.

Role Overview

As a Lead‑Medical Assistant, you will provide essential support in our health care clinic by preparing patients for examination and managing various clerical duties. Under the supervision of the Office Supervisor/Manager, you will ensure the smooth operation of clinic activities, acting as a receptionist, medical assistant, or lab assistant as needed. Your role is critical in maintaining the efficiency and effectiveness of patient care.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Prepare patients for examination by taking vital signs, documenting medical histories, and assisting with procedures.
• Perform clerical duties such as scheduling appointments, managing patient records, and handling correspondence.
• Support the clinic¿s operations by functioning as a receptionist, medical assistant, or lab assistant as assigned.
• Ensure compliance with clinic protocols and maintain a clean, organized, and safe environment for patients and staff.
• Collaborate with healthcare providers to deliver seamless and compassionate patient care.

What We Offer

At Henry Ford Health, we offer opportunities for career growth, collaboration with a diverse team of professionals, and the chance to contribute to mission‑driven work that makes a real difference in our communities. You’ll have access to ongoing learning and development programs to enhance your skills and advance your career.

Required Qualifications

• Graduate from a CAAHEP or ABHES Medical Assistant Program, or a formal medical assistant program with a minimum of five years of continuous work experience as a Medical Assistant with verifiable clinical experience.
• Completion of a clinical externship.
• Three (3) years of experience as a Medical Assistant.
• Ability to perform a wide variety of clinical skills related to ambulatory patient care.
• Basic computer knowledge and keyboarding skills.
• Successful completion of HFMG pharmacology class and test.
• Current BLS-C certificate.
• One of the following certifications: Certified Medical Assistant (CMA) from AAMA, Registered Medical Assistant (RMA) from AMT, Certified Clinical Medical Assistant (CCMA) from NHA, or National Certified Medical Assistant (NCMA) from NCCT.

Preferred Qualifications

• Experience in a lead or supervisory role within a medical assistant setting.
• Familiarity with electronic health record (EHR) systems.