Lead Medical Assistant

Live Urgent Care; Northern (KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with 3% match

Job summary

Live Urgent Care seeks a Lead Medical Assistant to supervise daily clinic operations while delivering direct patient care in a fast-paced setting. The role blends leadership with hands-on clinical and administrative duties. The right candidate will thrive in a patient-first environment and support high-quality care.

Requirements include MA certification, CPR/First Aid, and experience in urgent care or similar settings. Competitive compensation, PTO, and comprehensive benefits are provided.

Qualifications

• Minimum high school diploma or equivalent required.
• Current Medical Assistant certification and CPR/First Aid.
• Experience in urgent care or fast-paced healthcare preferred.

Responsibilities

• Lead daily clinic operations, ensuring efficiency and patient experience.
• Manage staff scheduling, training, and performance reviews.
• Assist providers with exams, procedures, and occupational health services.
• Perform lab tests, specimen collection, and screen tests (drug, TB, audiometry).
• Document encounters in EMR accurately and maintain compliance with safety standards.
• Support front desk duties including patient registration and insurance verification.

Skills

Medical terminology

EMR systems

Patient communication

Teamwork

Attention to detail

Multitasking

Customer service

EKG

Phlebotomy

Scheduling

MS Office

Education

High school diploma or equivalent

Medical Assistant certification

CPR and First Aid certification

Tools

Microsoft Office

EMR software

Job description

Description

Location: 800 Denow Road, Pennington, NJ 08534
Employment Type: Full-Time
Schedule: Monday - Friday, 8:00 AM - 4:00 PM

About Live Urgent Care

Live Urgent Care is a fast-growing network of urgent care centers dedicated to clinical excellence and patient-first care. Our providers and staff benefit from state-of-the-art training programs, including access to our Patient Simulation Lab, designed to build confidence, sharpen clinical skills, and prepare our teams to deliver the highest standard of care in real-world scenarios.

Position Overview

We are seeking a Lead Medical Assistant to lead daily operations while also providing direct patient care. This unique dual-role blends leadership responsibilities with hands-on clinical and administrative duties. The right candidate will thrive in a fast-paced healthcare environment, demonstrate strong leadership, and embrace our commitment to innovation in patient care.

Key Responsibilities:

• Oversee day-to-day clinic operations to ensure efficiency, compliance, and a seamless patient experience.
• Manage staff scheduling, training, role assignments, and performance reviews.
• Monitor and manage medical supplies, inventory, and equipment.
• Lead with a patient-first approach, fostering a supportive and collaborative culture.
• Conduct audits and implement compliance with infection control, safety, and regulatory standards.
• Assist providers with exams, procedures, and occupational health services.
• Document patient encounters accurately in EMR systems.
• Perform lab tests, specimen collection, and occupational health screenings (drug testing, TB, audiometry, etc.).
• Support minor procedures (wound care, suture removal, etc.).
• Educate patients on medications, treatments, and follow-up care.
• Provide assistance with front desk duties such as patient registration and insurance verification.
  

Compensation & Benefits

• Salary: Competitive base pay, commensurate with experience.
• PTO & Holidays: Up to 2 weeks of PTO annually plus company-recognized holidays (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, Easter).
• Benefits (after 90 days):
  • Health, dental, and vision insurance
  • Group life and AD&D insurance
  • 401(k) with 3% company match
    

Why Join Live Urgent Care?

• Cutting-Edge Training: Access to our Patient Simulation Lab for real-world clinical scenarios and ongoing professional development.
• Career Growth: Opportunities to advance into leadership roles across our expanding network.
• Supportive Culture: Work in a team-driven environment that values collaboration, learning, and excellence in patient care.
  

Requirements

Education:

• Minimum requirement of a high school diploma or equivalent
• Current certification as a Medical Assistant
• Current CPR and First Aid certification

Experience and Qualifications:

• Proven experience working as a Medical Assistant in a healthcare setting; experience in Urgent Care is preferred
• Ability to establish and maintain effective relationships with staff, patients, and families
• Willingness to take initiative and responsibility for actions
• Open to constructive criticism and feedback when necessary
• Provide exceptional customer service to patients and third-party vendors

Knowledge and Skills:

• Understanding of medical terminology and electronic medical records (EMR) systems
• Strong communication and interpersonal skills
• Excellent attention to detail and ability to work in a fast-paced environment
• Knowledge of medical procedures, equipment, and instruments
• Ability to work independently or as an active member of a team
• Competence with common PC applications including Internet, Email, and Microsoft Office.
• Excellent customer service skills
• Ability to multitask, prioritize, and manage time effectively
• Excellent verbal and written communication skills.
• Experience with EKGs and Phlebotomy preferred but not required

Physical Demands:

• Occasionally required to sit
• Occasionally required to walk
• Occasionally required to reach with hands and arms
• Occasionally required to lift moderate weights (25-50 pounds)
• Finger dexterity required
• Hand coordination required

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of their job.