Lead Medicaid Manager - FollowUp

CoxHealth; Springfield (MO); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Retirement with employer match

Job summary

CoxHealth is seeking a Team Lead in the Patient Financial Services department in Springfield, Missouri. The role focuses on guiding the team to meet department goals, maintaining knowledge of office functions, and ensuring efficient completion of work to reduce accounts receivable.

The position requires a high school diploma or equivalent and at least 1 year of business office experience, along with strong critical thinking and computer skills. Day shift, full-time, 40 hours weekly.

Qualifications

• Education: High School diploma or equivalent required.
• Experience: 1 year business office experience required.
• Skills: Critical thinking and strong computer skills; ability to learn and maximize use of applications.

Responsibilities

• Maintain basic knowledge of all office functions and facilitate communication to reduce outstanding accounts receivable.
• Communicate professionally with consumers and staff to support operations.
• Lead the team to reach department goals and guide assignment completion.
• Assist with health system processes across departments as needed.
• Develop and maintain knowledge of carrier regulations and guidelines.

Skills

Critical thinking

Computer skills

Leadership

Education

High School diploma or equivalent

Job description

Facility:Bone and Joint Center: 3555 S National Ave, Springfield, Missouri, United States of America, 65807Department:1688 Patient Financial ServicesScheduled Weekly Hours:40Hours:08:00AM-04:30PMWork Shift:Day Shift (United States of America)CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:Named one of Modern Healthcare’s Best Places to work five times.Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.Acknowledged by Forbes as one of the Best Employers for New Grads.Healthcare Innovation's Top Companies to Work for in Healthcare (2025).BenefitsMedical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)For a comprehensive list of benefits, please click here: Benefits | CoxHealthJob Description:The Team Lead maintains a basic knowledge of all office functions and responsibility for facilitating communication and completing work assignments. Communicates in a professional manner with consumers and staff. Utilizes abilities as a leader to guide team to reach department goals. The Team Lead assists with all facets of health system process. This position is responsible for attaining and maintaining comprehensive knowledge of regulations and guidelines by carriers. Has a basic knowledge of all office functions and is responsible for completing work assignments efficiently resulting in the desired reduction of outstanding accounts receivable.Education: Required: High School diploma or equivalent Experience: Required: 1 year business office experience Skills: Critical thinking Excellent computer skills and strong aptitude to learn and maximize use of applications Licensure/Certification/Registration: N/A