Lead Master Esthetician

Hand & Stone Massage and Facial Spa; Richmond (VA); On-site; Full time

Job summary

A forward-thinking company is seeking a Lead Master Esthetician to join their dynamic team. In this full-time role, you will manage the Esthetics Department, ensuring high-quality services and achieving sales goals. With a focus on education and professional growth, you will have the opportunity to train others while delivering exceptional customer experiences. This innovative spa offers competitive commissions, health coverage, and a supportive work environment, making it an exciting place to advance your career in skin care. If you are passionate about esthetics and thrive in a collaborative setting, this opportunity is perfect for you.

Benefits

Competitive commissions

Vacation PTO

Holiday pay

401k with employer match

Health Coverage

Group Life Insurance

Liability Insurance

Qualifications

• Experienced Master Esthetician with a strong retail and sales upgrade record.
• Knowledge of spa services and product lines related to Estheticians.

Responsibilities

• Oversee and manage the Esthetics Department while achieving sales goals.
• Train and coach Estheticians and Sales Associates on business specifics.

Skills

Facial Services

Microdermabrasion

Waxing

Sales Skills

Customer Service

Education

Licensed Master Esthetician

Job description

We are in search of a Lead Master Esthetician looking for a long term role in a stable and positive environment. Hand & Stone provides high quality, result driven facial services delivered in a beautiful environment. Our menu has expanded to include the latest advancements in skin care including Dermalinfusion, LED Skin Phototherapy, NuFACE microcurrent, as well as microdermabrasion and chemical peels. Our Estheticians love the opportunity to build a treatment plan for their clients that may incorporate one or more of these progressive treatment options. Professionals have the ability to build repeat business fairly quickly with our membership model.

Our estheticians are a critical link to create an outstanding customer experience. Your expertise in skin care and product knowledge will make you an important part of our team. We book your appointments and provide all supplies so you can focus on the client. Education is a huge focus and is offered on an ongoing basis through Education on Demand platforms.

COMPANY OVERVIEW

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facial, and hair removal services. With over 350 locations and counting, the Hand & Stone brand is a leader in the membership-based spa service industry.

Hand and Stone Richmond West End on Parham is currently seeking dynamic, self-motivated individuals who have a passion for skin care to work in an exciting environment. As a Hand and Stone Lead Master Esthetician, your responsibilities include but are not limited to:

• Overseeing and managing the Esthetics Department
• Responsible for achieving all Esthetics and Retail Sales Goals as outlined by Spa Management.
• Train, monitor and coach performance of Estheticians and Sales Associates on Esthetics business and sales specifics.
• Responsible for monitoring professional and retail product inventory and supply usage
• Providing excellent service to members and guests by performing top level services
• This position is a full time position expected to work 30 - 35 hours weekly at the spa including one weekend day a week and an evening shift.
• Participating in offered training programs, conferences and other opportunities for professional growth
• Assist in recruiting Licensed Estheticians to join our team
• Meet monthly with the Spa Manager and Operations Manager
• Meet biweekly with the Esthetics staff
• Monthly email correspondence to the esthetics team to review prior month's performance highlights and action plan for the month ahead.

Qualifications

• Strong retail and sales upgrade record
• Experienced Master Esthetician with previous experience performing facials, microdermabrasion, waxing and other skin care services.
• Knowledge and understanding of all spa services and product lines as it relates to Estheticians
• Previous training experience preferred
• Positive attitude and goal oriented work ethic

Company Benefits

• Competitive commissions starting at $25 per service plus gratuity
• Hourly commission opportunities exceeding $60 per service
• Weekend additional pay per service performed
• Vacation PTO
• Holiday pay
• 401k with employer match
• Health Coverage
• Group Life Insurance covered by the company
• Liability Insurance covered by the company