Lead Massage Therapist

Auberge Resorts Collection; Washington (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a distinguished luxury retreat as a Lead Massage Therapist, where you will provide exceptional spa services in a serene and beautiful environment. This role requires a passion for healing arts, professionalism, and a commitment to guest satisfaction. You will greet guests, ensure their comfort, and maintain immaculate treatment rooms while promoting spa services. With a focus on personalized care, you will play a vital role in enhancing the guest experience at this exquisite country retreat. If you are dedicated to excellence and have a love for healing, this opportunity is perfect for you.

Qualifications

• Minimum of 2 years experience as a licensed massage therapist.
• Experience in a luxury spa and/or hotel spa environment preferred.

Responsibilities

• Provide exceptional massage and spa services to guests.
• Maintain cleanliness and uphold sanitation standards in the spa.

Skills

Massage Therapy

Communication Skills

Professionalism

Customer Service

Education

Massage Therapist State License

Job description

As a Lead Massage Therapist you will be responsible for providing Massage and Spa services to guests with unparalleled personalized service, professionalism and exceptional knowledge in the field of the healing arts.

Responsibilities

• Greet guests warmly and escort guests to and from treatment rooms while attending to any immediate needs throughout their Spa visit.
• Prepare treatment rooms to client specifications while also adhering to the property service standards.
• Perform prep work and properly clean and restock the room as required and needed.
• Ensure guest comfort and safety throughout the treatment.
• Maintain professional ethics while ensuring personalized service is provided to each guest so they feel their needs are met.
• Maintain the work area with necessary supplies. Ensure the room is immaculate at all times as well as cleanliness of all other spa areas including locker rooms.
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
• Communicate to management any and all occurrences involving staff or guests in the spa including guest complaints or misconduct.
• Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions and/or discounts available.
• Regularly attend, participate in and support training and staff meetings for the spa.

Qualifications

• Minimum of 2 years experience as a licensed massage therapist.
• Massage Therapist State License required.
• Experience in a luxury spa and/or hotel spa environment preferred.
• Personal, excellent communication skills, professionalism and love for healing.
• Ability to work a flexible schedule, including weekends and holidays.
• Commitment to a minimum of three days a week inclusive of weekends.

Company Description

Located in the idyllic town of Washington in Connecticut, Mayflower Inn & Spa is an exquisite country retreat, nestled in 58 acres of beautifully landscaped gardens and woodland. Just two hours’ drive from New York City, it is renowned as one of northeast America’s most distinguished luxury hideaways.

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service.