Lead Massage Therapist

The NOW Somerville; Somerville (NJ); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Lead Massage Therapist to join their supportive and empathetic team. In this leadership role, you'll mentor fellow therapists, uphold brand standards, and ensure a high-quality guest experience. The ideal candidate will possess strong communication and coaching skills, along with a valid massage therapy license. This position offers a unique opportunity to work in a beautifully designed environment that promotes self-care and wellness. Join a company that values kindness, authenticity, and the well-being of its team members, while providing competitive compensation and perks.

Benefits

Cost Free Continuing Education

Annual Wellness Allowance

Monthly Bonus Program

Competitive Compensation Packages

Qualifications

• Experience as a lead and/or trainer Massage Therapist.
• Must have a valid license/certificate during the interview process.

Responsibilities

• Lead and mentor the Massage Therapy team while ensuring brand standards.
• Assist management with operations and staffing needs.

Skills

Leadership

Communication Skills

Coaching

Knowledge of Massage Techniques

Education

Massage Therapy License/Certification

Job description

An environment where diversity is celebrated.

A positive, empathetic, and supportive team and company.

Aesthetically inspiring work environment.

Cost Free Continuing Education units each year.

Annual Wellness Allowance for self-care.

Steady clientele (95% daily booking rate).

Monthly bonus program.

Competitive compensation packages.

Schedule / Expected Work Hours:

Ability to work flexible hours, including evenings, weekends, holidays.

**Please list your hours of operations and shift hours.

Job Summary

The Lead Massage Therapist is responsible for the leadership and mentoring of the Massage Therapy team and assisting the Management in facility needs. Includes same responsibilities as Massage Therapist job summary leading by example. The Lead MT will be responsible for the onboarding and maintaining of brand standards through service flow and protocol, coaching MTs, and assisting with scheduling, goal setting, guest experience, and recovery. Below is a list of essential job duties, but as this is a leadership position, flexibility and adaptability will be necessary as ad hoc and additional responsibilities will undoubtedly arise.

Responsibilities

1. Core Responsibilities: Perform all essential Massage Therapist duties and maintain excellent attendance.
2. Brand Ambassador: Represent The NOW with inspiring professionalism and a commitment to an inclusive workplace.
3. Leadership Support: Assist management with boutique operations and serve as a liaison between Massage Therapists and the Leadership Team.
4. Staffing & Scheduling: Manage time-off requests, provide shift coverage, forecast hiring needs, and participate in candidate interviews.
5. Inventory Management: Conduct quarterly inventories of linen and equipment to ensure operational readiness and plan replacements.
6. Training & Development: Provide orientations, lead service training for new Massage Therapists, and coordinate team meetings.
7. Continuous Improvement: Collaborate with the Leadership Team by sharing feedback and suggestions for ongoing improvements.

Qualifications

Experience as a lead and/or trainer Massage Therapist.

Strong communication and coaching skills.

License/certification required in state of practice. Must present a license/certificate during the interview process and maintain it throughout employment if hired.

Knowledge of Swedish and Deep Tissue Massage and other modalities.

Company Overview

The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW Massage’s goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW Massage’s interiors have been recognized by the press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world. With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW Massage is looking forward to bringing its thoughtfully crafted menu, healing products, and signature design to cities all over the United States. For more information, please visit thenowmassage.com.

Company Purpose/Mission

Self-Care is Essential. The NOW is designed as a refuge to help you disconnect from the outside world and reconnect within. We are where you go to turn down the noise so you can listen to what your body needs. We say show up for yourself so you can better support others. Relax your body. Reset your soul. Start NOW.

We design our services to be convenient, affordable, and high-quality always. The menu of customizable enhancements makes personalizing your service simple. Our interiors are recognized for their elevated aesthetic, inspired by exotic destinations from around the world.

Company Values

Brand Truths

LIVE IN THE NOW: Be Present. Take time to recharge and reconnect within.

KINDNESS IS MAGIC: Positive energy always. Create a circle of warmth and compassion from welcoming guests to giving back to your community.

CARE FOR THOSE WHO CARE FOR OTHERS: Foster an environment where team members feel valued, recognized, and rewarded.

AUTHENTICITY ALWAYS: Open and transparent communication with our inner circle and guests.

This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to The NOW Massage Corporate.