Lead Massage Therapist

OneSpaWorld; North Carolina; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Signing bonus of $2500

Job summary

A leading spa company in North Carolina is seeking a licensed Massage Therapist to be the Team Leader for the Massage Department. This role demands strong customer service skills, supervisory experience, and flexibility. The ideal candidate will manage staff, ensure service excellence, and assist in revenue generation. A $2500 signing bonus is eligible for applicants. This is a full-time position offering a vibrant work environment.

Qualifications

• 2+ years of professional experience as a licensed massage therapist.
• Experience supervising in a high-volume customer service environment.
• Satisfactory attendance and job performance history.

Responsibilities

• Provide outstanding service excellence.
• Assist Spa Director in revenue generation.
• Manage opening/closing duties and staff delegation.

Skills

Customer service oriented

Team player attitude

Flexibility

Basic computer knowledge

Education

Licensed Massage Therapist

Tools

Point of Sale (Book4Time)

Microsoft Office 365

Job description

2 days ago Be among the first 25 applicants

All candidates must have US Work authorization to be considered for this role.
2500 SIGNING BONUS ELIGIBLE

Team leader for our Massage Department. Professional, Licensed Massage Therapist with two years + of professional experience; friendly, customer service oriented, team player attitude, flexibility, basic computer knowledge, train in spa's specific treatments. Knowledge & experience in body treatments, scrubs and massage techniques/modalities
Primary functions include but are not limited to: (1) Providing outstanding service excellence, (2) assisting Spa Director in the generation and enhancement of revenue and (3) establishing and maintaining smooth and consistent flow of general spa operations. (4) Retail store, inventory, and training. (5) Manage opening/closing duties; Delegation to staff in maintaining company and operational standards. (6) Recruitment, training, staffing, scheduling.

Satisfactory attendance and job performance history –
Experience working with a Point of Sale (Book4Time knowledge desirable) and answering phones in a customer service environment. Preferable supervisory experience in a high-volume customer service focused environment. Spa/Salon experiences a plus. Technical or Administrative Knowledge: Computer literate with good typing skills. Microsoft Office 365 mail, calendar word, excel experience. Effective written and verbal communication skills.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales, General Business, and Education

Industries

Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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