Lead Massage Therapist

Hand & Stone Franchise Corp; Florida; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a compassionate Lead Licensed Massage Therapist to join their team in Florida. This role not only focuses on delivering exceptional massage services but also involves leading the massage department, ensuring outstanding client satisfaction, and fostering a positive team environment. With a commitment to excellence and a supportive culture, this position offers a rewarding opportunity for professional growth and advancement in the spa industry. If you are passionate about transforming lives through massage therapy and want to be part of a caring team, this is the perfect opportunity for you.

Benefits

401K with Employer Match

Employee Discounts

Employee Referral Bonus

Career Development

Work/Life Balance

Professional and Safe Work Environment

Qualifications

• Must hold an active Florida massage therapist license.
• Strong communication skills and a positive attitude are essential.

Responsibilities

• Lead and mentor massage therapists to ensure service excellence.
• Promote health benefits of massage therapy to clients.
• Maintain cleanliness and professionalism in therapy rooms.

Skills

Massage Therapy

Leadership

Client Communication

Problem Solving

Team Collaboration

Education

Active Florida Massage Therapist License

Job description

Compensation & Perks:

• $40–$80 per hour (including tips, bonuses, and commissions).
• 401K with Employer Match: up to 4%
• Fully Booked Schedules: therapists enjoy consistent clientele and reliable bookings in a professional and supportive environment.
• Employee Discounts: Enjoy discounts on products, services, and gift cards.
• Employee Referral Bonus: up to $500 for each LMT you refer.
• Career Development: we offer continuing education training to our team members. You will receive 12 CEU credits just for completing our new-hire training!
• Work/Life Balance & Family Focus: 10% weekly KinderCare discount for childcare, flexible schedules with a focus on high volume shifts, and discounts on insurance, travel, personal care, and more through the LifeMart program.
• Professional and Safe Work Environment: making sure you are safe AND satisfied with your work environment is our #1 priority!

Making a difference? It’s the standard here!
Hand and Stone Massage and Facial Spas in Saint Johns Durbin, you can focus on doing what you love - transforming lives through massage therapy and healing. Our vision is simple – make it the best hour of our client’s month!

This particular Hand & Stone location, Saint Johns Durbin, is situated in northern Saint Johns County, bordering Jacksonville, FL. As a rapidly growing location, it has become a preferred choice for both guests and employees alike. We are a female owned business that strives for a culture that values diversity and inclusivity and our team loves the atmosphere; feels like working with a second family. Our culture focuses on excellence, and we take great pride in making a difference in our clients’ lives (and have fun while doing so).

Our therapists make an average of $250-300/day plus tips! If you are seeking a rewarding opportunity to excel in the spa industry and achieve financial success, with room for advancement & professional growth this is the spa for you!

Position Overview: We are looking for a motivated and compassionate Lead Licensed Massage Therapist to join our team. In addition to providing exceptional massage services, this role involves leading the massage department to ensure seamless operations, outstanding client satisfaction, and a cohesive team environment. As the Lead Massage Therapist, you will offer valuable support to management, the owner, and your colleagues. The focus is on giving your best effort while embracing the opportunity to grow as a leader, fostering a positive and collaborative environment for the entire team.

LMT Job Responsibilities:

• Promote the health and wellness benefits to clients receiving massage therapy on a regular basis.
• Design specific treatment plans based on client's individual needs.
• Deliver an exceptional healing experience for every member/guest through routine visits and long-term treatment plans.
• Generate new clientele by promoting member referrals and memberships.
• Help maintain professionalism and cleanliness standards of therapy rooms and common areas.

Lead LMT Responsibilities:

• Leadership & Training: Mentor, train, and support massage therapists to maintain service excellence. Assist with onboarding and training team members in various modalities. Posting weekly stats for the team, goal setting, monthly staff reviews and coaching.
• Collaboration with Management: Partner with spa management to address department needs, implement strategies, and ensure smooth daily operations
• Operational Oversight: Ensure treatment rooms are clean, stocked, and meet spa standards. Work with management to uphold operational protocols.
• Policy & Procedure Compliance: Follow all Hand & Stone and spa policies while holding the team accountable to do the same.
• Client Experience: Provide personalized, high-quality massage treatments that exceed client expectations. Lead by example in delivering exceptional services.
• Team Collaboration: Foster a positive, collaborative work environment by working with both team members and management to achieve departmental goals.
• Problem Solving: Identify, address, and resolve departmental challenges or staff issues in a professional manner, collaborating with management when necessary.

Job Requirements:

• Active Florida massage therapist license and adhere to state licensing laws and regulations.
• Ability to carry massage therapy liability insurance and pass a background check.
• Ability to communicate effectively with clients, spa management and spa staff.
• A great attitude, a consistent work ethic, and understand and believe in the healing benefits of massage therapy and bodywork.
• Knowledge of Swedish Massage required, other various modalities preferred, all specialty modalities add increased per session commissions.
• Nights and weekends are required for the Lead position to ensure consistent leadership presence and departmental support during peak times.