Lead Marine Service Technician

Lancaster Custom Dock & Lift Systems; Troutman (NC); On-site; Full time

Job summary

An established industry player in marine construction is seeking a Lead Marine Service Technician to join their growing team. This hands-on role involves repairing and maintaining custom docks and lifts, while providing exceptional customer service. The ideal candidate will possess a strong work ethic, a professional demeanor, and a solid understanding of mechanical trades. With a competitive hourly wage and opportunities for advancement, this position offers a chance to thrive in a supportive environment. If you're passionate about marine construction and ready to take your career to the next level, this opportunity is perfect for you.

Benefits

401(k)

Paid Time Off

Competitive Salary

Advancement Opportunities

Consistent Year-Round Work

Travel to Work Assignments from Home

Lake Work Environment

Qualifications

• Previous management/team lead experience required.
• Excellent troubleshooting and problem-solving skills needed.

Responsibilities

• Repair and maintain custom docks and lifts, ensuring high-quality service.
• Assist in developing processes and training team members.

Skills

Customer Service Skills

Mechanical Skills

Troubleshooting Skills

Analytical Skills

Communication Skills

Knowledge of Boating and Docks

Education

High School Diploma or Equivalent

Tools

Standard Set of Tools

Truck or Van

Job description

Benefits:

• 401(k)
• Competitive salary
• Paid time off

Lancaster Custom Dock & Lift Systems - Service Group

Lead Marine Service Technician

Multi-skilled Service Technicians – Lancaster Service Group needs your expertise! We are Lake Norman’s top-rated custom dock and lift builder and are expanding our service group. This is your opportunity to join a growing company and advancing team!

Since 1986, Lancaster’s Custom Dock and Lift Systems, Inc., has been a leading provider of custom dock and lift solutions on Lake Norman. We specialize in the design, construction, and installation of high-quality docks and lifts tailored to meet the specific needs of our clients. Our team is committed to excellence, safety, and innovation in every project we undertake. We work hard so our clients can play harder!

If you are looking for a W2 position that allows you to develop your skills and expand your career in the marine construction industry, look no further. We find and schedule the jobs for you, and you provide the quality craftsmanship, knowledge, and customer service that our clients have come to expect from us.

We offer a starting pay of $25.00 - $30.00 per hour, based on your experience. Veterans are encouraged to apply! If this sounds like the kind of position you have been looking for, and if you meet our qualifications, we want to hear from you. Contact us today!

Here is just some of what we have to offer:

• Paid time off
• 401(k)
• Competitive hourly rate based on your skills and experience
• Advancement and growth opportunities
• Regular performance and pay reviews
• Consistent year-round work – 40 hours or more per week
• Travel to work assignments right from your home
• Lake Work Environment

JOB REQUIREMENTS

We are looking for a Lead Dock and Lift Service Technician to repair and maintain Lancaster Custom Docks and Lifts as well as other third-party boat lifts and personal watercraft lifts, controllers, and cabling systems. This hands-on position assists the team in developing processes and training team members as the service business scales up. Applicants with a strong work ethic, a professional appearance and demeanor, and a good overall knowledge of all trades related to boating and docks is preferred, including carpentry, mechanical skills, familiarity with varying types of metals, and electrical and lighting methods are a plus. You must also demonstrate excellent customer service skills and solid communication abilities in the bounds of diverse languages while interacting positively with a wide variety of clients, fellow employees, management, and office personnel.

Specific qualifications for the role include:

• Previous management/team lead experience is required
• Successful prior track record in the trades or marine construction or related fields
• Knowledge of boating, docks, knots, and lifts is a plus.
• Own a standard set of tools to perform mechanical trades
• Own a truck or van
• Current and valid driver’s license and clean criminal record
• Resides within our service area, including Mooresville, Denver, Davidson, Cornelius, and Huntersville – the Lake Norman region.
• Excellent troubleshooting, analytical, and problem-solving skills
• Strong documentation and invoicing skills while using mobile applications
• Professional appearance and demeanor
• Ability to pass a background check
• Knowledge of Jobber and WhatsApp is preferred but not required.