Lead Maintenance Technician- Sonoran Apartments

Mgproperties; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Monthly bonuses

Company profit sharing

Paid time off 10 days per year

10 paid holidays and 2 personal days

40 hours paid sick time

401K with employer match

Medical, Dental, Vision

Life Insurance

Flexible Spending Account

Rental Discounts

Job summary

MG Properties is seeking a Lead Maintenance Technician for Sonoran Apartments in Phoenix, AZ. The role oversees maintenance tasks, coordinates staff, and ensures timely handling of service requests while maintaining safety and property standards.

The ideal candidate has 2+ years in apartment maintenance, multi-trades expertise, and strong customer service. HVAC/certifications and familiarity with Yardi are preferred, with an on-site, 24/7 availability in a 200+ unit setting.

Qualifications

• Two years’ property maintenance experience or equivalent.
• Grace Hill/Yardi On-Line Training – Essential Skills for New Supervisor and Conflict Resolution for Supervisors.
• Proficient use of Yardi Maintenance Systems for service requests.

Responsibilities

• Perform maintenance tasks personally or delegate to Technicians.
• Oversee and inspect work by Technicians; manage service requests within 24 hours when possible.
• Coordinate maintenance staff schedules and respond to emergencies 24/7 with manager support.
• Maintain safety standards and inventory of parts; ensure proper records and reports.

Skills

Multi-trades experience

Customer service

Driving license

Leadership

Education

High School Diploma or equivalent

Tools

Yardi Maintenance Systems

PayScan

Grace Hill/Yardi Training

Job description

With over 30 years of experience in the acquisition, development, rehabilitation, and management of apartment communities across the Western United States, we are a trusted partner in the real estate investment and property management industry. At MG Properties, we focus on enriching lives - physically in our community buildings, philanthropically through giving back to our local communities, and through development and growth of our employees.

Are you looking for a new and exciting opportunity with a growing company?

We are a large regional property management firm looking for an experienced Lead Maintenance Technician to join our team at Sonoran Apartments in Phoenix, AZ!

The ideal candidate will have experience in all trades and be very customer service focused. Some duties will include cleaning grounds, offices, common areas, completing maintenance service requests, appliance repairs, painting, apartment turnovers, taking emergency calls and more!

General Functions:

Responsible for maintaining the physical integrity of the community at all times. This involves insuring a safe and secure living environment for residents, visitors and staff. It is the Maintenance Lead’s duty to anticipate, identify and correct any and all problems involving the property and to implement procedures that will prevent such problems. An effective program of maintenance is essential in order to:

• Maintain a safe environment.
• Cultivate resident satisfaction.
• Protect the investment of the apartment property owner.

RESIDENT SERVICE

• Performs maintenance tasks personally or delegates to Maintenance Technicians.
• Oversees and occasionally inspects work performed by Maintenance Technicians.
• Institutes and manages system for handling resident service requests. Corrects situations within 24 hours when possible.
• Assists the Maintenance Supervisor in coordinating and directing the maintenance staff and schedules maintenance personnel in conjunction with manager so that maintenance is available for emergency purposes, 24 hours a day, seven days a week.

PREVENTIVE MAINTENANCE/SAFETY

• Conducts regularly scheduled safety meetings with entire staff; maintains and communicates HAZCOM standards. Keeps SDS sheets current and readily accessible. Maintains thorough knowledge of pertinent laws and EPA and OSHA regulations governing property storage and management of hazardous materials, including solvents, flammables, caustics and refrigerants.
• Must be aware of the condition of physical property throughout the community and immediately correct unsafe conditions; e.g., broken gates leading to the pool, broken steps, open holes, broken/burned out exterior lights.
• Maintains accurate records regarding preventive maintenance, service requests (received and completed), expenditures, apartment make-ready status, work-in-progress, etc.
• Schedules and performs minor and routine maintenance on all appropriate equipment on a regular basis. Inspects and maintains all tools in excellent condition.
• Indoctrinates and assists in development of all subordinate maintenance staff. Instills a "safety first" attitude not only with maintenance technicians but with all staff.
• Instructs staff on proper use and guidelines for wearing safety items.

GENERAL

• Diagnoses and performs minor and routine maintenance and repair in assigned areas.
• Ensures that all make-ready repairs and services are completed correctly and on schedule.
• Reports all major repairs and requisitions to manager prior to any expenditure of funds.
• Changes locks and makes keys.
• Removes and transfers heavy appliances and equipment from storage area to apartment (or vice versa) as circumstances warrant. Assists in moving abandoned furniture, appliances, etc., to dumpster when necessary.
• Maintains adequate inventory of spare parts and maintenance materials to handle most common repairs and situations.
• Identifies all utility meter cut-offs, apartment and fixture cut-offs, sewer cleanouts and prepares maps indicating same.
• Performs work area clean-up and safety related duties.
• Ensures that storage areas remain locked when not in use.
• Assists in keeping grounds neat and free of litter. Rakes, sweeps, shovels as circumstances warrant.
• Assists with disturbances and other property emergencies during business hours.
• Performs any additional duties assigned by manager or property supervisor.

Knowledge, Experience, Educational Requirements:

• Position requires at least two years’ experience in property maintenance or equivalent field.
• Completion of Grace Hill/Yardi On-Line Training – Essential Skills for New Supervisor and Conflict Resolution for Supervisors
• Consistent successful use of all Yardi Maintenance Systems including processing service request through the IPhone.
• Knowledgeable in maintaining PayScan per company policy.
• Able to maintain adequate inventory to minimize any disruption of operating the business.
• Able to schedule effectively to maximize team member’s strengths and contractor efficiency.
• High School Graduate or Equivalent Training (If not, must have 5 years maintenance experience.)
• Valid Driver’s License with proof of current liability insurance.
• Knowledge of Basic Mechanical Concepts
• Heating and Air Conditioning and other State Regulated Certifications where required.
• CPO Certified – HVAC Certification Universal.

Working Conditions / Physical Requirements:

• Must be able to lift 50 pounds without difficulty.
• Work performed both outdoors and indoors.
• Significant amount of bending and reaching daily.
• As a condition of employment, all employees must acknowledge and consent to the possibility of audio recordings being made during the performance of their work duties.
• Appropriate attire must be worn for this position.
• Must wear necessary safety attire and/or use appropriate equipment/tools.
• Moderate to low overtime required throughout the year.

Qualifications

Prefer at least 2 years experience in apartment maintenance on 200 unit property!

Experience in all trades (plumbing, electrical, a/c, etc.) a must!

Customer service attitude, flexibility and the ability to work in a team environment are key to making this position a success!

Reliable transportation is a MUST!

Availability to work on-call rotation.

Compensation and Benefits

• Monthly bonuses
• Company profit sharing
• Accrues 10 days Paid time off per year
• 10 Paid Holidays and 2 Paid Personal Days per year
• 40 Hours of Paid Sick Time
• 401K with employer match
• Medical, Dental, Vision, Employee Assistance Program
• Life Insurance
• Flexible Spending Account, Dependent Care Spending Account
• Rental Discounts

MG Properties is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are a drug-free workplace, participate in E-Verify, and are an at-will employer. If identified for a position, you will be asked to submit to a background check and drug-screen.

View our CCAA Policy HERE