Lead Maintenance Technician - Lakeridge Living

mgproperties; Reno (NV); On-site; USD 55,000 - 73,000; Full time

Job summary

MG Properties is seeking a Lead Maintenance Technician for Lakeridge Living in Reno, NV. The role requires handling a wide range of maintenance tasks, supervising technicians, and ensuring resident satisfaction while maintaining safety and regulatory compliance.

The ideal candidate has at least two years of property maintenance experience, completes Grace Hill/Yardi Supervisor training, and uses Yardi Maintenance Systems and PayScan to process service requests efficiently.

Qualifications

• Two years experience in property maintenance or equivalent field.
• Grace Hill/Yardi On-Line Training - Essential Skills for New Supervisor and Conflict Resolution for Supervisors.
• Consistent use of Yardi Maintenance Systems for service requests.
• Knowledge of PayScan and inventory management to avoid operation disruption.
• Able to schedule effectively to maximize team strength.

Responsibilities

• Performs maintenance tasks personally or delegates to Technicians.
• Overspects and inspects work performed by Technicians.
• Manages system for handling resident service requests and ensures timely responses.
• Coordinates with the Maintenance Supervisor and staff to cover emergencies 24/7.
• Maintains safety and inventory, trains subordinate staff, and enforces safety guidelines.

Skills

Customer service

Leadership

Maintenance

Scheduling

Tools

Yardi Maintenance System

PayScan

iPhone service requests

Job description

With over 30 years of experience in the acquisition, development, rehabilitation, and management of apartment communities across the Western United States, we are a trusted partner in the real estate investment and property management industry. At MG Properties, we focus on enriching lives - physically in our community buildings, philanthropically through giving back to our local communities, and through development and growth of our employees.

Are you looking for a new and exciting opportunity with a growing company?

We are a large regional property management firm looking for an experienced Lead Maintenance Technician to join the team at our property, Lakeridge Living, in Reno, NV!

The ideal candidate will have experience in all trades and be very customer service focused. Some duties will include cleaning grounds, offices, common areas, completing maintenance service requests, appliance repairs, painting, apartment turnovers, taking emergency calls and more!

General Functions:

Responsible for maintaining the physical integrity of the community at all times. This involves insuring a safe and secure living environment for residents, visitors and staff. It is the Maintenance Lead's duty to anticipate, identify and correct any and all problems involving the property and to implement procedures that will prevent such problems. An effective program of maintenance is essential in order to:

Maintain a safe environment.

Cultivate resident satisfaction.

Protect the investment of the apartment property owner.

RESIDENT SERVICE

Performs maintenance tasks personally or delegates to Maintenance Technicians.

Oversees and occasionally inspects work performed by Maintenance Technicians.

Institutes and manages system for handling resident service requests. Corrects situations within 24 hours when possible.

Assists the Maintenance Supervisor in coordinating and directing the maintenance staff and schedules maintenance personnel in conjunction with manager so that maintenance is available for emergency purposes, 24 hours a day, seven days a week.

PREVENTIVE MAINTENANCE/SAFETY

Conducts regularly scheduled safety meetings with entire staff; maintains and communicates HAZCOM standards. Keeps SDS sheets current and readily accessible. Maintains thorough knowledge of pertinent laws and EPA and OSHA regulations governing property storage and management of hazardous materials, including solvents, flammables, caustics and refrigerants.

Must be aware of the condition of physical property throughout the community and immediately correct unsafe conditions; e.g., broken gates leading to the pool, broken steps, open holes, broken/burned out exterior lights.

Maintains accurate records regarding preventive maintenance, service requests (received and completed), expenditures, apartment make-ready status, work-in-progress, etc.

Schedules and performs minor and routine maintenance on all appropriate equipment on a regular basis. Inspects and maintains all tools in excellent condition.

Indoctrinates and assists in development of all subordinate maintenance staff. Instills a "safety first" attitude not only with maintenance technicians but with all staff.

Instructs staff on proper use and guidelines for wearing safety items.

GENERAL

Diagnoses and performs minor and routine maintenance and repair in assigned areas.

Ensures that all make-ready repairs and services are completed correctly and on schedule.

Reports all major repairs and requisitions to manager prior to any expenditure of funds.

Changes locks and makes keys.

Removes and transfers heavy appliances and equipment from storage area to apartment (or vice versa) as circumstances warrant. Assists in moving abandoned furniture, appliances, etc., to dumpster when necessary.

Maintains adequate inventory of spare parts and maintenance materials to handle most common repairs and situations.

Identifies all utility meter cut-offs, apartment and fixture cut-offs, sewer cleanouts and prepares maps indicating same.

Performs work area clean-up and safety related duties.

Ensures that storage areas remain locked when not in use.

Assists in keeping grounds neat and free of litter. Rakes, sweeps, shovels as circumstances warrant.

Assists with disturbances and other property emergencies during business hours.

Performs any additional duties assigned by manager or property supervisor.

Knowledge, Experience, Educational Requirements:

Position requires at least two years' experience in property maintenance or equivalent field.

Completion of Grace Hill/Yardi On-Line Training - Essential Skills for New Supervisor and Conflict Resolution for Supervisors

Consistent successful use of all Yardi Maintenance Systems including processing service request through the IPhone.

Knowledgeable in maintaining PayScan per company policy.

Able to maintain adequate inventory to minimize any disruption of operating the business.

Able to schedule effectively to maximize team member's strength