Lead Maintenance Technician

KETTLER; Washington (District of Columbia); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, Vision insurance

Life Insurance

401(k) retirement plan

Job summary

KETTLER in Washington, DC is seeking a Lead Maintenance Technician to support the Maintenance Manager and oversee repairs in apartments and buildings. The role emphasizes maintenance, preventive tasks, make-ready work, and timely service to residents.

You'll troubleshoot HVAC, electrical, plumbing, and appliance issues, handle on-call rotations, manage budgets with the manager, and coordinate with vendors. English communication, a valid license, and physical stamina are essential.

Qualifications

• 3+ years of apartment maintenance experience.
• Universal EPA/CFC Certification.
• Mastery of appliance, electrical and plumbing repair.
• Strong understanding of HVAC repair.
• Valid Driver’s License and must live within 30 minutes of the property.
• Excellent English communication skills, both verbal and written.
• Must be responsible for after-hours emergency maintenance; nights/weekends rotating.
• Must have personal transportation to respond to emergencies.
• Must carry a cell phone for on-call maintenance.
• Ability to use a computer.
• Ability to walk grounds, ascend stairs, lift 60 lbs. and climb ladders.

Responsibilities

• Participating in all maintenance projects.
• Performing general repair of property grounds, apartments, and building exteriors.
• Supporting the Maintenance Manager with budgets and other administrative tasks.
• Responding to resident requests for maintenance and service within HVAC, electrical, plumbing and appliance repair; escalate as needed.
• Preventive maintenance on all systems at the property.
• Complete the make-ready process for vacant units and coordinate vendors as needed.
• Demonstrate customer service by treating residents with respect and addressing concerns.
• Other duties as assigned.

Skills

HVAC repair

Electrical repair

Plumbing repair

Appliance repair

Customer service

On-call coordination

Computer skills

Education

Universal EPA/CFC Certification

Job description

The Lead Maintenance Technician, under the direction of the Maintenance Manager, is responsible for general maintenance, repairs in apartments and buildings, maintaining curb appeal and quality of apartment homes, and responding to service request of residents.

Compensation: $28.00 - $30.00/hour.

We offer a robustBenefits Packageincluding, but not limited to:

• Paid Time Off.
• Health, Dental, Vision insurance; Life Insurance; Prescription coverage.
• Tax-Advantaged Spending Accounts (HSA or FSA).
• 401(k) retirement plan with company match.

Responsibilities

• Participating in all maintenance projects.
• Performing general repair of property grounds, apartments, and building exteriors.
• Supporting the Maintenance Manager with budgets and other administrative tasks.
• Responding to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization; escalates problem to supervisor or outside contractor as necessary.
• Preventive maintenance repair on all systems at the property.
• Completing the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Demonstrating customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.
• Other duties as assigned.

Qualifications

• 3+years of apartment maintenance experience.
• Universal EPA/CFC Certification.
• Mastery of appliance, electrical and plumbing repair.
• Strong understanding of HVAC repair.
• Valid Driver’s License and must live within 30 minutes of the property.
• Excellent English communication skills, both verbal and written.
• Must be responsible for taking calls for after hour’s emergency maintenance; including nights and weekends on a rotational basis.
• Must have personal/reliable transportation to get to work in order to respond to on-call emergencies as they occur.
• Must carry a cell phone as required for on-call maintenance.
• Ability to use a computer.
• Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.