Lead Maintenance Technician

RHM Real Estate Group; Cleveland (OH); On-site; USD 53,000 - 57,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Employer-paid life insurance

401(k) matching after 1 year

Paid time off

Job summary

RHM Real Estate Group is seeking a dedicated Lead Maintenance Technician for our multi-family community in Cleveland, OH. This hands-on role involves overseeing the upkeep of residential units and common areas while ensuring cost-effective maintenance practices.

The ideal candidate will possess strong leadership skills, have over 4 years of multifamily maintenance experience, and excel in areas such as plumbing, electrical systems, and HVAC. We offer competitive pay and benefits, including a sign-on bonus.

Qualifications

• 4+ years experience in multifamily property maintenance required.
• Proven experience in plumbing, electrical systems, HVAC, appliance repair.
• Excellent communication skills with residents and contractors.

Responsibilities

• Manage the maintenance staff and ensure curb appeal of the property.
• Address resident issues and complete maintenance requests promptly.
• Schedule contractors and oversee their work to ensure quality.

Skills

Property Maintenance

Cost Management

Skilled Repairs

Resident Relations

Leadership

Education

High school diploma or GED

Vocational or technical training

Tools

Microsoft Office - Excel, Outlook, Word

Yardi & Nexus

Job description

About this position

We are seeking a dedicated Lead Maintenance Technician to join our team and oversee the upkeep of our multi‑family apartment community in Cleveland, OH. This hands‑on role ensures the property remains in top condition, maximizing efficiency and minimizing costs. You’ll manage a range of tasks, including:

• Property Maintenance: Ensure the highest standards of upkeep across all residential units and common areas.
• Cost Management: Minimize operational expenses through proactive maintenance and efficient resource use.
• Skilled Repairs: Apply expertise in plumbing, electrical systems, HVAC, appliance repair, and painting to address issues promptly and professionally.
• Resident Relations: Foster a professional, courteous, and helpful atmosphere, ensuring residents’ needs are addressed with care and knowledge.

If you have a passion for maintaining exceptional living spaces, strong leadership skills, and a commitment to customer satisfaction, we’d love to hear from you. Apply today and become a valued part of our dynamic team.

Responsibilities

The Lead Maintenance Technician holds various responsibilities and authority, including:

• Maintaining a professional, courteous, knowledgeable, and helpful attitude with residents and fellow employees. Promoting this attitude with all personnel.
• Assisting residents with problems and requests to the best of their ability and within the limits of their authority.
• Ensuring curb appeal of the building’s exterior and common areas.
• Continuously supervising maintenance and personnel, taking action to improve the property’s appearance and addressing deferred maintenance promptly; establishing daily employee goals and providing clear instructions.
• Ensuring full‑time employees adhere to scheduled work hours and monitoring compliance with company policies.
• Discussing employee performances with the property manager, and initiating possible written reprimands or dismissal if necessary.
• Presenting improvement project ideas and labor needs to the Regional Manager and Facilities Manager as appropriate.
• Completing all maintenance requests, tracking progress, and ensuring proper completion and paperwork submission.
• Scheduling contractors, overseeing completed work, and managing building emergency on‑call duties.
• Cover building emergency on‑call as scheduled.
• Assisting in apartment inspections with the property manager and periodically reviewing maintenance work quality.
• Collaborating with contractors while prioritizing resident safety and ensuring work is done according to relevant policies.
• Completing associated work as needed, such as cleaning, painting, and repairing vacant apartments.
• Checking and repairing fixtures to ensure proper functionality.
• Ensuring units are made ready within 3–5 days of move‑out.
• Other duties as assigned.

Requirements

• 4+ years experience in multifamily property maintenance or related field required.
• High school diploma or GED required.
• Additional vocational or technical training preferred.
• Proven experience in various aspects of building maintenance including plumbing, electrical, painting, HVAC, and appliance repair.
• Strong leadership and supervisory skills to manage a maintenance team effectively.
• Excellent communication skills for interaction with residents, employees, property managers, and contractors.
• Ability to prioritize and manage multiple tasks efficiently.
• Hands‑on expertise in general maintenance tasks and equipment.
• Knowledge of safety regulations and guidelines pertaining to property maintenance.
• Familiarity with accounting software preferred (Yardi & Nexus strongly preferred).
• Proficient in Microsoft Office – Excel, Outlook, Word.
• Organizational and time‑management skills.

Physical Requirements

• Working off ladders up to 20 ft off the ground; working off stepladders up to 10 ft inside apartments.
• Work under sinks and around appliances by bending or lying on your back.
• Moving appliances including refrigerators, washers, dryers and ranges.
• Lifting and carrying up to 80 pounds.
• Bending over appliances or mechanical equipment for repairs or cleaning.
• Walking and/or standing for an entire workday.
• Climbing flights of stairs to access work on higher floors.
• Assembling small parts in appliances, mechanical equipment, plumbing, and electrical fixtures.
• Logging or describing in writing work hours, repairs made and/or materials used.
• Working in inclement weather.
• Operating hand and power tools.

Compensation & Benefits

• Starting pay rate $26.00 per hour.
• Additional $2,500.00 sign‑on bonus after 90 days.
• Medical, dental, vision, and other ancillary plans.
• 100 % employer‑paid life insurance policy and long‑term disability coverage.
• 401(k) participation after 1 year, with employer matching.
• Paid time off: holidays, and PTO to support work‑life balance.

RHM Real Estate Group is an equal‑opportunity employer. All applicants will be considered for employment without regard to age, marital status, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.