Lead Maintenance Technician

Castle Management, LLC; Carrollton (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in the property management sector is seeking a dedicated Lead Maintenance Technician for a new condominium in Carrollton. This vital role involves overseeing maintenance, ensuring safety compliance, and delivering outstanding service to residents. The ideal candidate will possess strong leadership qualities, technical skills, and a commitment to providing a high standard of customer service.

Qualifications

• 2+ years as a Maintenance Technician or similar position.
• Vocational training and certifications (e.g., HVAC, CPO) may be required.
• Valid Driver’s License required.

Responsibilities

• Evaluate systems for maintenance or repairs needed.
• Conduct daily walk-throughs to ensure property condition.
• Collaborate with General Manager on team assignments.

Skills

Leadership

Customer Service

Problem Solving

Communication

Mechanical Skills

Organizational Skills

Education

High school diploma or equivalency

Job description

Overview

Castle Group is seeking an experienced, self-motivated Lead Maintenance Technician for a newly developed mid-rise condominium in the Carrollton area. The right candidate will demonstrate initiative, reliability, and leadership in maintaining all physical aspects of the building including residential units, shared amenities, parking structures, and commercial space.

This role will work directly and in lockstep with the General Manager, ensuring day-to-day operations are seamless, safety is prioritized, and residents experience exceptional service. We're looking for a go-getter who takes ownership, anticipates needs, and leads by example.

The Lead Maintenance Technician provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service.

Responsibilities

• Evaluates systems or facilities to determine maintenance or repairs that need to be performed.

• Responsible for overall maintenance and physical appearance of interior and exterior of the building and common areas

• Conducts daily walk-through of property to ensure an aesthetically pleasing environment with fully functioning equipment and amenities, including monthly facility, building, and street light checks

• Collaborates with General Manager, team members and inspects work performed; delegates assignments as instructed by General Manager.

• Ensure that all safety and OSHA regulations are followed by teammates, including proper use of PPE’s

• Responds to emergencies in the building as needed and maintains thorough knowledge and understanding of the emergency equipment and procedures established by Management.

• Assists with inclement weather preparation before, during and after.

• Provides inspection reports and/or checklists to General Manager detailing property condition, safety issues and any other critical items.

• Responsible for stocking and organizing inventory of parts, supplies, and materials while ensuring all inventory purchases have proper approval from General Manager.

• Other duties and responsibilities as assigned.

Supervisory Responsibilities

• May directly supervise 1 or more teammates

• Carry out supervisory responsibilities in accordance with Castle’s policies and applicable laws.

• Responsibilities may include interviewing, hiring, and training, developing and mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

• High school diploma or equivalency required.

• 2+ years as a Maintenance Technician or similar position

• Additional vocational training and certifications such as HVAC, CPO certification or other certifications may be required

• Knowledge and understanding of Material Safety Data Sheet (MSDS) required

• Intermediate knowledge and understanding of irrigation, pest control, and landscaping.

• Position will require a valid Driver’s License.

Skills and Abilities

• Operate mechanical and electrical machinery/equipment (i.e. blowers, power washer, etc.)

• Excellent verbal and written communication skills.

• Excellent interpersonal and organizational skills and attention to detail

• Strong analytical and problem-solving skills.

• Ability to prioritize tasks and to delegate them when appropriate.

• Ability to act with integrity, professionalism, and confidentiality.

• Communicate, receive, and exchange ideas and information by means of spoken and written.

• Strong customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization.

• Able to work under tight deadlines and use time effectively based on key priorities.

• Basic command of computer hardware/software is required

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to work under pressure, maintain composure and utilize good judgement during emergency/difficult and stressful situations.

• Ability to lift 50lbs. following appropriate safety procedures.

• Ability to:

• work in an upright standing position for long periods of time

• crawl in small and tight spaces

• work in different environmental working conditions (e.g. heat, cold, wind, rain).

• walk and climb stairs

• stoop and bend

• Extensive use of fingers for typing and visual use of the computer monitor.

• Handle, grasp, feel objects and equipment.

• Reach with hands and arms.

• Ability to quickly and easily navigate property/buildings is required to meet the job functions.

• Repeat various motions with wrists, hands and fingers.

• Ability to detect auditory and/or visual emergency alarms

• May be required to perform work outdoors during all seasons

• Ability to climb ladders and work at heights above ground level.

• Ability to learn new skills on the job.

• Ability to hear, understand and respond appropriately to verbal requests made in person and over the telephone.

• Visual ability correctable to 20/20.

• Ability to respond verbally in an understandable, professional manner in person and over the telephone.

• May be required to travel for training sessions off-site

EQUAL EMPLOYMENT OPPORTUNITY

Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws.

DISCLAIMER

This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.