Lead Maintenance Technician

FirstService Residential

Annapolis (MD)

On-site

USD 42,705 - 46,838

Full time

14 days+

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Benefits offered by this job

Health and dental plans

Paid holidays and time-off benefits

401(k) with company match

Job summary

A community management company is seeking a Lead Maintenance Technician to handle general maintenance of community buildings. This role requires 3-5 years of experience in building trades, good problem-solving skills, and the ability to manage maintenance staff. The ideal candidate should be knowledgeable in HVAC systems, plumbing, and general repairs. This full-time position offers comprehensive benefits and compensation ranging from $31 to $34 per hour.

Qualifications

3-5 years of experience in building trades or maintenance.
Ability to perform various repairs including HVAC, plumbing, and electrical work.
Must possess good communication skills.

Responsibilities

Monitor and communicate problems in general maintenance.
Lead and train maintenance staff as needed.
Perform seasonal operations including HVAC servicing.

Skills

Building trades experience

HVAC knowledge

Problem-solving skills

Attention to detail

Education

High school diploma or equivalent

Technical training or certification

Job description

Lead Maintenance Technician at FirstService Residential

Job Overview

The Lead Maintenance Technician serves as maintenance technician for the community association and reports to the Lead Engineer and Community Manager. Closely monitors, identifies and communicates problems in every phase of general maintenance of the building(s), including areas of carpentry, electrical work, HVAC, plumbing, mechanic, painting, flooring, patching, general hardware, other minor building repairs and cleanliness. Makes recommendations, performs repairs, replacement maintenance and implements preventive maintenance as established by company procedures and guidelines.

Responsibilities

Regular attendance and punctuality
Maintains a safe and secure environment throughout the building(s)
Leads, trains and directs maintenance staff through work orders, as needed
Assists Chief Engineer to appraise job results; coaches, counsels and disciplines employees
Assesses repair needs and estimated time needed for repair (including evaluating problems to determine whether professional assistance or further instruction is needed to complete task/repair)
Assists Chief Engineer in maintaining mechanical systems, including heat, cooling, and ventilation
Performs seasonal operations, such as servicing of HVAC systems, boilers, etc as indicated on the preventive maintenance program
Maintains all electrical systems, to include lighting, office equipment, and general Association requirements
Maintains all plumbing systems; learns the location of all risers shut off valves and formulates a written log of the location of each; responsible for all shutdowns
Policing of building and property for debris, changing of light fixtures and bulbs, vacuuming of hallways, cleaning of compactor rooms, completion of daily work orders for work performed on common areas and in individual apartments, if required, and general care and upkeep of building
Maintains all fire protection and security systems, to include required maintenance, inspections, and documentation
Inspects all emergency equipment to ensure compliance
Maintains all pavements, to include sidewalks, curbs, driveways, and parking areas, including snow and ice control
Monitors the functions of service contractors and building repair and maintenance contractors
Inventories and acquisitions maintenance supplies
Maintains disaster preparedness by identifying potential problems, developing response plans, managing crises
Completes reports/work orders of repairs (work needed)
Provides in‑unit repairs as approved by Community Manager
On‑call availability for emergencies and projects as assigned by property manager
Schedules and assigns work responsibilities to employees to meet shift requirements
Requests materials, tools, and supplies needed for a job
Administrates preventive/reactive maintenance schedule
Records and evaluates preventive maintenance activities and programs
Oversees or participates in construction, installation, and preventative maintenance of equipment
Observes/evaluates corrective maintenance or repair on equipment
Ability to properly utilize new equipment and follow safety procedures prior to using this equipment
Record and report all unusual and irregular conditions to the Community Manager
Maintain cordial, professional manner in dealing with residents, contractors, Management, etc.
All other duties as directed by the Board of Directors/Trustees or Management

Skills & Qualifications

High school diploma or equivalency preferred. Technical background from university or vocational sources a plus.
HVAC or other training or certification may be required.
Minimum 3 - 5 years experience in building trades, repair and replacement maintenance or handy work.

Physical Requirements

Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 100 lbs or more following appropriate safety procedures. This movement can occur throughout the day.
Must be able to climb several flights of stairs if necessary.
Must be able to sit and stand for extended periods of time.
Must be able to communicate both on the phone and in person with our clients to resolve issues and manage the business.
Must have finger dexterity for typing/using a keyboard.
Must be mobile enough to move around both the office, to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.
Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.
Capable of working extended hours, including evenings, weekends and holidays as necessary.
This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.
Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.
Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances.
For safety reasons, employees must remain alert to working conditions and aware of safety, health, and environmental concerns.
Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties.

What We Offer

As a full‑time exempt associate, you will be eligible for comprehensive benefits to include multiple medical plans, dental, and vision. In addition, you will be eligible for time‑off benefits, paid holidays and a 401(k) with company match. Occasional travel may be required to attend training and other company functions.

Compensation

$31‑$34 hourly.

Disclaimer Statement

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all‑inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Seniority Level