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An established industry player is seeking a Merge and Insert Lead Operator to join their dynamic team. This pivotal role requires a skilled individual with a strong technical aptitude and a commitment to quality. You will be responsible for operating and maintaining machinery, training new operators, and ensuring production goals are met. With a focus on continuous improvement, you will contribute to a culture of excellence while working in a fast-paced production environment. If you are detail-oriented, possess excellent problem-solving skills, and thrive under pressure, this opportunity is perfect for you.
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The Merge and Insert Lead Operator is a skilled position and requires in-depth knowledge of processes and equipment throughout the work area assigned. The Merge and Insert Lead Operator can perform set up and operation of all equipment in their assigned area and will be responsible to train all employees on the safe and efficient operation of equipment including set up and troubleshooting as necessary.
The Operator follows a detailed schedule for jobs to be fulfilled on time and in full. The Operator ensures that all products are fulfilled in accordance with applicable quality standards, and any substandard products are scrapped and remade.
The position requires close attention to detail, a strong sense of urgency, a solid customer focus, a sharp technical aptitude, good communications skills, and a continuous improvement mindset.
Achieves daily throughput and quality goals by maintaining uptime and accuracy of equipment
Performs daily/weekly preventive maintenance on machinery according to maintenance procedures defined by OEM and maintenance department
Operates the card attaching, carrier printing, and inserting equipment, and other equipment in the Service Bureau as required
Reads and understands operator instruction manuals and training documents
Works with Material Handlers and Warehouse to ensure machinery always has raw materials for next batch or job to minimize downtime due to batch change.
Serves as subject matter expert for machinery. Works with engineering, quality, maintenance and operations teams to escalate issues and resolve them.
Participates in the Train the Trainer program.
Completes training provided by employer and the equipment OEM, adjusting working hours if necessary to attend trainings.
Leads new Operators through the training process. This includes reviewing written procedures, supporting on the job training, knowledge checks, and signing off on the readiness of new Operators.
Works with Operations and IT to identify and resolve issues with setup and job files
Recommends ideas to increase quality, availability, and productivity
Responsible for selection of data as per daily production schedule
Accurately completes all quality checks and counts to ensure conformance to company standards
Maintains machinery and work area in a clean and orderly condition at all times
Contributes to development of continuous improvement culture, including 5S implementation
Adhere to all safety regulations with regard to company policies and legal regulations
Produce high quality products in a timely manner with lowest scrap possible
Adhere to applicable ISO Work Instructions and properly complete production forms
Responsible for accurate completion of all job orders.
Ensures Production schedule is followed and Service Level attained
Ensures correct card specifications are adhered to
Trains and supports Operators
Compliance with Corporate and Local departmental KPI’s and Quality standards.
High School Diploma
Greater than 6 months experience operating equipment in a personalization or fulfillment department is preferred
Experience in training others is preferred
Mathematical ability required
Experience with Microsoft Word, Excel, SAP, IQ is preferred
Excellent verbal and written communication skills
Excellent organizational skills
Demonstrated ability to multitask in a fast pace and demanding environment
Excellent problem solving skills
Able to work independently or as a team member
Attention to detail and hand-eye coordination
$$ Giesecke+Devrient ePayments America, Inc. endeavors to make https://www.gi-de.com/en/careers/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at (703)480-2300 or hr-us@gi-de.com.
Giesecke+Devrient ePayments America, Inc. is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity