Lead Luxury Spa Front Desk Receptionist — Guest Experience

Paul Labrecque Salon and Spa; Florida; On-site; USD 21,000 - 30,000; Full time

Job summary

Paul Labrecque Salon and Spa in Palm Beach seeks a Lead Receptionist for our luxury front desk team. We hire for full-time or part-time roles, and value polished presentation, positive energy, and outstanding customer service for upscale clients.

As the heart of the experience, you will be the first and last contact with guests, coordinate reservations, greet clients, and maintain a seamless, upscale check-in and check-out flow.

Qualifications

• Minimum 1 year in luxury salon, spa, or customer service.
• Polished presentation with strong communication skills.
• Experience with salon booking software required.

Responsibilities

• Serve as first and last point of contact for clients at the front desk.
• Coordinate reservations and greeting of guests to ensure a smooth experience.
• Maintain a polished, upscale front desk environment and service mindset.

Skills

Customer service

Phone skills

Communication

Professional presentation

Upscale clientele experience

Tools

Salon booking software

Job description

Paul Labrecque Salon and Spa in Palm Beach seeks a Lead Receptionist for our luxury front desk team. We hire for full-time or part-time roles, and value polished presentation, positive energy, and outstanding customer service for upscale clients.

As the heart of the experience, you will be the first and last contact with guests, coordinate reservations, greet clients, and maintain a seamless, upscale check-in and check-out flow.