Lead Luxury Client Advisor & Key Holder

Jennifer Fisher Jewelry; New York (NY); On-site; USD 36,000 - 40,000; Full time

Job summary

Jennifer Fisher Jewelry is seeking a Key Holder/Lead Client Advisor to elevate the luxury client experience and drive boutique sales in New York. You will partner with Store leadership to inspire the team, model exceptional service, and nurture high-value client relationships on the shop floor.

The ideal candidate has a track record in luxury retail, strong leadership, and expertise in clienteling and product knowledge.

Qualifications

• 3+ years of successful experience within luxury, fine jewelry, designer, or premium retail.

Responsibilities

• Lead by example, delivering personalized, relationship-driven client experiences on the sales floor.
• Build authentic client relationships through styling, product knowledge, and luxury hospitality.
• Cultivate long-term client relationships through proactive outreach, appointment selling, and follow-up.

Skills

Leadership

Clienteling

Communication

Luxury retail

Tools

CRM software

POS systems

Job description

Jennifer Fisher Jewelry is seeking a Key Holder/Lead Client Advisor to elevate the luxury client experience and drive boutique sales in New York. You will partner with Store leadership to inspire the team, model exceptional service, and nurture high-value client relationships on the shop floor.

The ideal candidate has a track record in luxury retail, strong leadership, and expertise in clienteling and product knowledge.