Lead Luxury Catering & Conference Director

Jobf0; Hawaii; On-site; USD 90,000 - 100,000; Full time

Job summary

Fairmont Orchid, Hawaiʻi seeks an Assistant Director of Catering & Conference Services to lead luxury event operations and drive revenue across banquets, meetings, weddings, and social events while upholding the resort’s world-class guest experience and brand standards.

You will partner with Sales, F&B, Culinary, and Rooms, manage budgets, and mentor a high-performing team to deliver flawless events from contract to post-event review.

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, Event Management, or related field preferred.
• Equivalent luxury hotel experience may be considered in lieu of degree.
• Minimum 5 years of progressive catering, conference services, or event management experience.
• Minimum 2 years of leadership experience within an upscale or luxury hotel, resort, or destination property.
• Knowledge of luxury hospitality standards and group business operations.

Responsibilities

• Lead and develop the Catering & Conference Services team with a focus on luxury service excellence.
• Support revenue goals through strategic catering and conference opportunities for corporate groups, social events, weddings, and galas.
• Oversee planning and execution of group events from contract turnover through post-event review.
• Develop and maintain strong client relationships with meeting planners, corporate clients, wedding planners, and travel partners.
• Assist in budgeting, forecasting, and financial analysis to ensure profitability and accuracy of event billing.
• Collaborate with Banquets, Culinary, Stewarding, Engineering, Housekeeping, and Front Office to maintain brand standards and luxury service initiatives.

Skills

Leadership

Communication

Organizational

Negotiation

Financial acumen

Detail oriented

Client relations

Project management

Strategic thinking

Team development

Education

Bachelor’s in Hospitality Management

Equivalent luxury hotel experience

Tools

Delphi

Opera

Salesforce

Microsoft Office

Job description

Fairmont Orchid, Hawaiʻi seeks an Assistant Director of Catering & Conference Services to lead luxury event operations and drive revenue across banquets, meetings, weddings, and social events while upholding the resort’s world-class guest experience and brand standards.

You will partner with Sales, F&B, Culinary, and Rooms, manage budgets, and mentor a high-performing team to deliver flawless events from contract to post-event review.