Sirius AV is seeking an experienced and motivated Lead Low Voltage Technician to oversee the installation, configuration, troubleshooting, and commissioning of low-voltage systems. The Lead Technician serves as the primary field leader on assigned projects, ensuring work is completed safely, efficiently, and to company quality standards.
This position combines hands-on technical work with leadership responsibilities, including directing installation crews, coordinating with project managers and customers, mentoring junior technicians, and ensuring successful project completion.
Key Responsibilities
Technical Installation & Service
- Lead installation of structured cabling, home automation, audio/video, security, surveillance, networking, access control, and lighting control systems.
- Read and interpret plans, schematics, scopes of work, and manufacturer documentation.
- Perform system configuration, programming, testing, commissioning, and troubleshooting.
- Diagnose and resolve technical issues in the field.
- Ensure installations comply with company standards, manufacturer requirements, and applicable codes.
- Serve as lead technician on assigned projects.
- Coordinate daily jobsite activities and installation schedules.
- Assign tasks and provide direction to technicians and apprentices.
- Monitor project progress and communicate challenges, delays, or change requests to management.
- Verify project completion and punch-list items before closing out jobs.
Quality Control
- Conduct quality inspections throughout projects.
- Ensure wiring, equipment placement, labeling, rack construction, and documentation meet Sirius AV standards.
- Maintain a clean, organized, and professional jobsite at all times.
- Reduce callbacks through thorough testing and verification procedures.
Customer Service
- Act as the primary on-site representative of Sirius AV.
- Communicate professionally with homeowners, builders, contractors, and commercial clients.
- Explain system functionality and basic operation to customers.
- Resolve customer concerns professionally and escalade issues when necessary.
Training & Development
- Mentor and train junior technicians.
- Demonstrate installation best practices and safe work procedures.
- Support the development of technical skills and company standards throughout the team.
Qualifications
Required
- 2+ years of low-voltage installation experience.
- Proven experience leading projects or installation teams.
- Strong knowledge of structured cabling practices and low-voltage installation methods.
- Experience installing and troubleshooting AV, networking, surveillance, and security systems.
- Ability to read blueprints, floor plans, and technical drawings.
- Valid driver's license with a clean driving record.
- Ability to lift up to 50 pounds and work in attics, crawl spaces, ladders, and construction environments.
Preferred
- Experience with Control4, Lutron, Savant, UniFi, Alarm.com, or similar platforms.
- Manufacturer certifications or industry certifications.
- Networking knowledge including programming, IP addressing, routers, switches, and wireless systems.
- Experience with system commissioning and customer training.
- Strong organizational and project management skills.
- Excellent communication and interpersonal skills.
- Ability to lead by example and maintain accountability.
- Strong problem-solving and decision-making abilities.
- Commitment to quality workmanship and customer satisfaction.
- Ability to work independently while coordinating effectively with management and office staff.