Lead Lot Operations Specialist (Manheim)

Cox Automotive; Elkridge (MD); On-site; USD 55,000 - 70,000; Full time

Job summary

Cox Enterprises, Inc. is seeking a Lot Operations Supervisor in Elkridge, MD. This role oversees daily check-in, staging, and movement of vehicles, ensuring efficient lot operations and high-quality customer service.

Responsibilities include directing drivers, maintaining reports, and supervising staff while complying with safety policies. Weekend rotations and a Monday–Friday schedule with 8a–5p shifts are required.

Qualifications

• HS Diploma or GED with 7+ years experience, or higher degree with 5+ years, or 9+ years in related field.
• Strong communication and interaction skills.
• Competent supervisory and organizational skills.
• Valid driver’s license required; ability to drive standard/auto transmission vehicles.

Responsibilities

• Direct the daily operation of the vehicle check-in area by leading and coordinating the drivers.
• Coordinate movement of vehicles from check-in to sale staging for efficient lot operation.
• Oversee incoming vehicles: received, stocked-in, numbered, parked correctly.
• Provide quality service and interact with customers to resolve problems.
• Complete paperwork and reports detailing lot activities (receivables, lot maps, no-sales reports).
• Inspect and maintain lot operations equipment; ensure it is functional.
• Supervise lot operations staff: schedules, duties, performance, adherence to policies.
• Assist Supervisor with counseling and evaluating employee performance; support appraisals.
• Perform other duties as assigned by manager.

Skills

Communication skills

Supervisory abilities

Organizational skills

Computer literacy

OSHA knowledge

EPA regulations knowledge

Education

HS Diploma or GED

Related discipline degree

Job description

Schedule: Monday-Friday, 8a - 5p; Must be available for weekend rotations

This position supervises and directs the daily activities of the lot personnel and the lot operations function for the Auction and ensures the efficient, orderly and proper check-in, staging and moving of vehicles on the lot and through the production points.

Job Responsibilities

• Direct the daily operation of the vehicle check-in area by leading and coordinating the activities and the workflow of the drivers.
• Ensure efficient lot operation by coordinating the movement of vehicles from check-in to the sale staging.
• Oversee and ensure that incoming vehicles are received, stocked-in, numerated and parked in the proper areas.
• Provide quality service and interact with customers to resolve any problems that may occur.
• Complete paperwork and reports outlining the sales lot activities, including accounts receivable, lot maps, no sales reports, etc.
• Inspect and maintain lot operations equipment and ensure that it is functional and in good working condition.
• Supervise and direct the work of lot operations employees by determining work procedures, preparing work schedules, expediting the workflow, assigning duties and monitoring work for accuracy and conformance to policies and procedures.
• Assist Supervisor in counseling and disciplining employees as necessary. Under the direction of the Supervisor, plan, monitor and evaluate employee job performance, and assist manager in conducting performance appraisals
• Perform other duties as assigned by manager.

Qualifications

Minimum

• High School Diploma/GED and 7 years' experience. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years' experience; OR 9 years' experience in a related field.
• Strong communication and interaction skills required.
• Competent supervisory and excellent organizational skills required.
• Safe driver's needed; valid driver's license required.
• Ability to drive vehicles with standard and automatic transmission.

Preferred

• Basic computer skills preferred.
• Knowledge of OSHA and EPA regulations preferred.

Physical Demands

• Regularly required to stand, walk, reach, talk and hear.
• Frequently required to stoop, kneel, crouch, bend, squat and climb.
• Medium strength. Ability to lift 1-30 pounds (light hand tools, etc.) Manual dexterity, repetitive motion tasks.
• Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.

Work Environment

• Occasional exposure to moving mechanical parts hazard, electrical shock hazard and toxic or caustic chemicals.
• Moderate noise level. Frequent exposure to outdoor weather.