Lead Locksmith Technician

FlyLock Security Solutions; Seattle (WA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive Wages

Tools Provided

Uniforms Provided

Company Vehicle

Paid Training

Flexibility

Career Advancement Opportunities

Growing Industry

Bonus based on performance

Company car

Company parties

Dental insurance

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

FlyLock Security Solutions - Seattle is seeking a Lead Locksmith Technician to join our growing team. This is a hands-on, technical role requiring locksmithing expertise and the ability to learn new methods in a fast-paced environment.

The Lead Locksmith will perform door hardware installations and repairs, maintain access control systems, and support commercial clients with lock re-keying and master key systems. Strong communication and teamwork are essential.

Qualifications

• Minimum of 5 years experience in locksmithing, access control, door hardware, and other skilled trades.
• Good verbal and communication skills.
• Ability to manage multiple functions at the same time.
• Able to work with minimal supervision and as part of a team.
• Ability to drive in compliance with company vehicle policy.
• Provide timely and accurate customer service.

Responsibilities

• Perform service work orders for commercial clients, including door hardware installations and repairs.
• Install, repair, and maintain Access Control Hardware.
• Re-key locks and create master key systems.
• Interpret instructions in various formats (written, diagram, schedule).
• Troubleshoot with multiple variables in different situations.
• Maintain and service equipment.
• Offer best recommendations to commercial clients.

Skills

Locksmithing knowledge

Access control

Door hardware

Teamwork

Communication

Safety

Tools

Access Control Hardware

Job description

Benefits

• Competitive Wages
• Tools Provided
• Uniforms Provided
• Company Vehicle
• Paid Training
• Flexibility
• Career Advancement Opportunities
• Growing Industry
• Bonus based on performance
• Company car
• Company parties
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Job Title: Lead Locksmith Technician

Reports To: General Manager or Franchise Owner

Key Areas of Responsibility

The Lead Locksmith Technician position is an integral part of FlyLock Security Solutions - Seattle and is key to the growth of the company. All Lead Locksmiths must have the ability to work well in a high-paced working environment. The individual must work well as part of the team and independently from the FlyLock owner. The Lead Locksmith position is a hands-on technical position geared toward an individual who has a technical mindset. Ideal candidates will have locksmithing knowledge and demonstrate the ability to learn new technical methods and techniques.

The responsibilities of a FlyLock Security Solutions Lead Locksmith consist of the following

• Ability to perform service work orders, for commercial clients only, including door hardware installations and repairs.
• Ability to install, repair, and maintain Access Control Hardware
• Commercial Lock re-keying/ Perform Pining of locks/create master key systems.
• Ability to interpret a variety of instructions in written, diagram, or schedule form.
• Ability to troubleshoot with a variety of variables in situations.
• Ability to clean, maintain, adjust, calibrate & service equipment used.
• Ability to effectively make best recommendations to commercial clients.

Operations Support

• Receive verbal instructions from Management or Clients/Customers.
• Perform small projects as directed by Management.
• Complete and submit paperwork accurately and on time.

Qualifications, Knowledge, and Skills

• Minimum of 5 years experience in technical hands-on field experience in locksmithing, access control, door hardware, and other skilled trades.
• Good relationship-building skills with a diverse population including all customers’ partners, technicians, and all other company employees.
• Good verbal and communication skills.
• Ability to manage multiple functions at the same time.
• Good organizational skills.
• Able to work with minimal supervision.
• Capable of working effectively as part of a team.
• Able to work safely on ladders.
• Ability to drive in compliance with company vehicle policy.
• Provide a high level of timely & accurate customer service.
• Communicates effectively with the client to determine what services are needed.
• Respond to general inquiries from customers/clients.

Physical Requirements

• Must be able to fluently understand, speak, and write English.
• Ability to push, pull, and lift at least 50 lbs.
• Ability to kneel, crouch and stoop.
• Ability to reach above and below the shoulders.
• Ability to use hands and fingers to grasp, twist, and pull.
• Ability to climb a ladder and work above ground.
• Withstand external weather conditions year-round.