Lead Lift Ticket Checker — Winter Mountain Season

Vail Resorts; Truckee (CA); On-site; USD 30,307 - 40,253; Full time

Benefits offered by this job

Housing available

401(k) retirement plan

Employee assistance program

Excellent training and professional开发

Referral program

Free ski passes

Job summary

Vail Resorts is hiring for the 2026/27 winter season in Truckee, CA. Join the Lift Experience Team as a Lead Ticket Checker, greeting guests by name and validating access with a friendly, safety-first approach.

This full-time winter role offers a dynamic mountain environment, team leadership opportunities, and a path to develop guest-service expertise. You will lead opening/closing duties, coach team members, audit processes, and ensure accurate ticket validation while delivering memorable guest

Qualifications

• Fluent English required for guest interactions and team communication.
• Ability to work outdoors in all weather conditions, standing and moving for full shifts.

Responsibilities

• Lead the team in opening and closing duties.
• Conduct morning meetings and coaching conversations.
• Track all hot-seat resolutions and complete audits.
• Provide premium guest service and validate tickets before loading lifts.
• Coordinate with lift operators to ensure safe, efficient lift loading.

Skills

Fluent English

Job description

Vail Resorts is hiring for the 2026/27 winter season in Truckee, CA. Join the Lift Experience Team as a Lead Ticket Checker, greeting guests by name and validating access with a friendly, safety-first approach.

This full-time winter role offers a dynamic mountain environment, team leadership opportunities, and a path to develop guest-service expertise. You will lead opening/closing duties, coach team members, audit processes, and ensure accurate ticket validation while delivering memorable guest