Lead Lift Operator — Guest-Focused Resort Operations

Mt. Washington Pediatric Hospital; Norden (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

401k after 1,000 hours

Employee Assistance Program (EAP)

Free ski and tubing passes for an

50% off food at our restaurants

Free group ski and snowboard lessons

Employee discounted lift tickets for F

Job summary

Sugar Bowl Resort in California is seeking a Lead Lift Operator to help ensure the smooth, safe operation of our lifts. This role steps into the Lift Operator and Ticket Checker roles as needed, works outdoors in all weather conditions, and involves constant guest interaction — so a good balance of people skills, problem-solving, and conflict resolution is essential.

The ideal candidate takes the work seriously while still having fun on the job.

Qualifications

• Energetic, friendly, and outgoing, with strong customer service skills
• Thrives in a sometimes high-stress, fast-paced environment
• Holds courtesy and safety as top priorities
• A self-starter who determines what needs to be done without being told
• Skiing or Snowboarding at an intermediate level
• Open to learning new skills and supporting other departments as needed — a versatile, team-first mindset

Responsibilities

• Sets up lifts in the morning and assists with powering down at night
• Shovels the work area and runs the snowblower as needed
• Coordinates and schedules timely breaks for Lift Operators
• Keeps assigned area clean and organized, including inside the top and bottom lift shacks, and well stocked with necessary supplies
• Steps into the Lift Operator role and performs its duties as needed
• Implements and enforces the Under 51" program while maintaining a smooth flow through the lift maze area
• Educates guests and employees about the Under 55" program
• Checks tickets as needed, and ensures Lift Logs are completed and turned in daily
• Checks top and bottom ramp conditions throughout the day, and assists with ramp rebuilds at night
• Assists with ongoing training of Lift Operators
• Provides excellent customer service to all guests and employees at all times
• Cross-train and lend a hand in other departments as needed, building a broader understanding of resort operations.
• Take advantage of opportunities to learn new skills across the resort, supporting a well-rounded, team-first approach to the guest experience

Skills

Customer service

Team player

Safety-conscious

Self-motivation

Skiing

Snowboarding

Job description

Sugar Bowl Resort in California is seeking a Lead Lift Operator to help ensure the smooth, safe operation of our lifts. This role steps into the Lift Operator and Ticket Checker roles as needed, works outdoors in all weather conditions, and involves constant guest interaction — so a good balance of people skills, problem-solving, and conflict resolution is essential.

The ideal candidate takes the work seriously while still having fun on the job.