Lead Lift Operator

Windham Mountain Club; New York (NY); On-site; USD 30,000 - 34,000; Full time

Job summary

Windham Mountain Club in Windham, NY is seeking a Lead Ski Lift Operator for the winter season. This in-person role supports safe and efficient lift operations and provides leadership to Lift Operators, training, daily oversight, guest service, and safety compliance.

Ideal candidates are at least 18, with 2 years in lift operations, strong communication and calm under pressure. CPR/First Aid certification and skiing or snowboarding experience are preferred; weekends and holidays required.

Qualifications

• Must be at least 18 years old.
• Minimum of 2 years of ski lift operations experience.
• Leadership or supervisory experience preferred.
• Strong communication and customer service skills.
• CPR/First Aid certification preferred.

Responsibilities

• Oversee daily lift operations and ensure safety standards are followed.
• Support, train, and mentor Lift Operators.
• Assign positions and coordinate breaks during shifts.
• Assist guests with safe loading and unloading.
• Monitor lift lines and operations for safety and efficiency.
• Respond to guest concerns, lift stoppages, and operational issues.
• Conduct routine inspections and report maintenance or safety concerns.
• Communicate with Ski Patrol, Maintenance, and management as needed.
• Maintain a professional appearance and uphold company standards.

Skills

Leadership

Customer service

Communication

Calm under pressure

Job description

Welcome to Windham Mountain Club!

Work Location

In-person role based in Windham, NY.

Seasonal Position

This role is available for the winter season.

Full Time and Part Time Positions available!

Pay

$22-$25 per hour based on experience

Anticipated Start Dates

December 15th through December 20th
This start date is weather dependent

Schedule

May require working early mornings, evenings, weekends, and holidays

Conditions

Must be able to work outdoors in all weather conditions, including rain, sleet, snow, hail, wind, and cold temperatures.

Overview of Position

The Lead Ski Lift Operator supports the safe and efficient operation of ski lifts while providing leadership to Lift Operators. This role assists with training, daily oversight, guest service, and safety compliance to ensure a positive experience for guests and team members alike.

Key Responsibilities

• Oversee daily lift operations and ensure safety standards are followed.
• Support, train, and mentor Lift Operators.
• Assign positions and coordinate breaks during shifts.
• Assist guests with safe loading and unloading.
• Monitor lift lines and operations for safety and efficiency.
• Respond to guest concerns, lift stoppages, and operational issues.
• Conduct routine inspections and report maintenance or safety concerns.
• Communicate with Ski Patrol, Maintenance, and management as needed.
• Maintain a professional appearance and uphold company standards.

Qualifications

• Must be at least 18 years old.
• Minimum of 2 years of ski lift operations experience required.
• Previous leadership or supervisory experience preferred.
• Strong communication, leadership, and customer service skills.
• Ability to remain calm in stressful or emergency situations.
• CPR/First Aid certification and skiing/snowboarding experience preferred.

Physical Requirements

• Lift and carry up to 50 pounds regularly.
• Walk and work safely on uneven, snow- and ice-covered terrain.
• Work outdoors in winter conditions for up to 8 hours per day.
• Regularly push, pull, stoop, kneel, and reach.

Requirements

Additional Information

This job posting is intended to provide a general overview of the role and does not represent a complete list of all duties and responsibilities. A more detailed job description will be provided during the hiring process.

All details are subject to change at any time. Essential duties must be performed with or without reasonable accommodations. Windham Mountain Club is an equal opportunity employer.