Lead Lift Experience

Vail Resorts; Town of Vermont (WI); On-site; USD 30,307 - 40,253; Full time

Benefits offered by this job

Ski/Mountain Perks – free passes, etc.

401(k) retirement plan

Employee discounts on lodging, food, &

Mountain shuttles

Excellent training and professional发展

Referral program

Job summary

Vail Resorts in Wisconsin is seeking a Lead Lift Experience for the winter 2026/27 season to lead the Lift Experience Team and ensure safe, seamless guest experiences from entrance to lift unloading.

The role requires proven leadership, clear communication, and a safety-first mindset, with 1–2 years of lift operations experience and the ability to work outdoors in all weather. Housing is available; weekends and holidays may be required.

Qualifications

• High School Diploma or GED required.
• 1–2 years of lift or mountain operations experience preferred.
• Physically able to assist guests loading lifts; lift up to 40 lbs.
• Fluent in English communication.
• Ability to work outdoors in all weather conditions, on uneven or slippery surfaces.
• Willingness to work a flexible schedule, including nights, holidays and weekends.

Responsibilities

• Lead daily operations of resort lifts, including scheduling staff and opening/closing procedures.
• Assist with hiring, training, and supporting operators and scanners in safety.
• Monitor lift operator performance and provide actionable feedback.
• Enforce safety policies and procedures to ensure guest safety.
• Collaborate with ski patrol, safety, maintenance, and other teams to resolve issues.
• Maintain clean, organized workstations.
• Address guest questions, comments, and complaints with timely resolutions.
• Provide training to support ticket scanning as needed.
• Perform other duties as assigned.

Skills

Team Lead

Education

High School Diploma or GED

Job description

Lead Lift Experience

We’re hiring for the winter 2026/27 season. Join our Lift Experience Team and help provide guests with a seamless, end‑to‑end experience from the entrance to lift unloading.

Job Summary

The Lift Operations Team Lead is responsible for the safe operation of resort lifts, overseeing employees in the Lift Experience Team while maintaining courteous and efficient guest service. Proven leadership, communication, and safety orientation are essential.

Job Specifications

• Starting Wage: $22.00/hr – $29.22/hr
• Employment Type: Winter Seasonal 2026/27
• Shift Type: Full Time and Part Time hours available
• Working hours: 8–10 hours/day
• Weekends and holidays as needed
• Skill Level: Team Lead
• Minimum Age: 18 years
• Housing Availability: Yes

Employee Benefits

• Ski/Mountain Perks – free passes, discounted lift tickets for friends and family, free ski lessons
• Additional employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) retirement plan
• Employee assistance program
• Excellent training and professional development (Epic Service)
• Referral program

Job Responsibilities

• Lead daily operations of resort lifts, including scheduling staff and procedures for opening and closing lifts.
• Assist with hiring, support, and training of operators and scanners in daily operations and safety.
• Monitor and document lift operator performance and behavior to provide actionable feedback.
• Maintain up‑to‑date knowledge of and enforce all applicable laws, policies, and procedures to ensure guest safety.
• Collaborate with ski patrol, mountain safety, lift maintenance, and lift electric teams to resolve mountain issues.
• Promote clean and organized workstations.
• Receive and assess guest questions, comments, and complaints, providing timely resolutions.
• Provide additional training to support ticket scanning as required.
• Perform other duties as assigned.

Job Requirements

• High School Diploma or GED equivalent.
• 1–2 years of prior lift or mountain operations experience.
• Physically capable of assisting guests while loading lifts; able to lift up to 40 lbs.
• Fluent in English communication.
• Ability to work outdoors in all inclement weather, on uneven or slippery surfaces.
• Willingness to work a flexible schedule, including nights, holidays, and weekends.

Equal Employment Opportunity

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.

Requisition ID: 515386

Reference Date: 07/14/2026

Job Code Function: Lift Experience