Lead Licensed Optician: Precision Eyewear Fittings

EssilorLuxottica; Mentor (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off/vacation

Employee discounts

Job summary

EssilorLuxottica in Mentor, Ohio is hiring for a Full-Time position requiring optical dispensing expertise and exceptional customer service skills. The role involves welcoming customers, fitting glasses, and ensuring customer satisfaction through detailed adjustments and thorough product knowledge.

The ideal candidate should be a High School graduate with State Licensure and experience in optical dispensing. The company offers competitive pay, benefits, and a supportive work environment.

Qualifications

• High School graduate or equivalent.
• State Licensure is required.
• Optical dispensing experience is necessary.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills with the ability to use a tablet.
• Familiarity with POS, computers & calculators.
• Ability to embrace new technology & change.

Responsibilities

• Welcome all customers and set expectations.
• Custom fit glasses and adjust prescription in lenses.
• Act as a leader in optical acumen.
• Accurately adjust/fit eyewear with attention to detail.
• Assist team with complex product needs & prescriptions.
• Use technology accurately despite time pressure.
• Explore root causes of customer issues and ensure satisfaction.
• Multi-task and prioritize with competing priorities.
• Strive to achieve exceptional results on Brand KPIs.
• Maintain store appearance and keep it organized.
• Inform management of safety opportunities and follow safety practices.
• Be resourceful and self-motivated with a desire for improvement.

Job description

EssilorLuxottica in Mentor, Ohio is hiring for a Full-Time position requiring optical dispensing expertise and exceptional customer service skills. The role involves welcoming customers, fitting glasses, and ensuring customer satisfaction through detailed adjustments and thorough product knowledge.

The ideal candidate should be a High School graduate with State Licensure and experience in optical dispensing. The company offers competitive pay, benefits, and a supportive work environment.