LEAD IT SPECIALIST (APPSW)

US-Defense-Finance-and-Accounting-Service; Indianapolis (IN); On-site; USD 80,000 - 100,000; Full time

Job summary

US-Defense-Finance-and-Accounting-Service is seeking IT professionals with a strong focus on accuracy, customer service, and effective communication. The role emphasizes evaluating IT systems and applying solutions across the software lifecycle in a federal context.

Candidates should demonstrate problem-solving skills and the ability to translate technical details for non-technical stakeholders within a government IT environment.

Qualifications

• Attention to Detail: review IT-related work for accuracy, completeness, and consistency with standards
• Customer Service: maintain relationships with customers and tailor IT products/services to needs
• Oral Communication: brief management and IT staff on status, conveying technical info to non-technical audiences
• Problem Solving: identify alternatives by gathering information from diverse sources.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

• Who may apply: All US Citizens
• Applicants applying for Cleveland may be placed at Bratenahl.
• We may use this announcement to fill other positions in the Information & Technology Directorate.

Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe the full scope of your work experiences in your resume.

Basic Requirement:

Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process.

• Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards
• Customer Service- experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs
• Oral Communication- briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience
• Problem Solving- identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions

In addition to the Basic Competency Requirements listed above:

One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade GS-12 in the federal service, which demonstrates the ability to perform the duties of the position, is required.

Specialized experience is defined as:

Utilizing advanced programming techniques and languages to evaluate and customize software and systems through analysis, design, development, programming, testing, deployment, monitoring, and maintenance; conducting systems requirement reviews and applying changes and modifications to take necessary corrective action; applying IT principles and practices and supporting all functions of the software development life cycle process.

Volunteer Experience:

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.