Lead IT Field Engineer Charlotte, NC

Unisys; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Unisys is hiring a Lead IT Field Engineer in Charlotte, NC. The role involves serving as a Field Engineer for large, complex clients across Unisys products and services, performing server and storage break and fix, and VIP deskside support.

You will use advanced tools to resolve issues and conduct high-level installation activities for storage and network devices. Responsibilities include testing and certifying mainframes, servers, and other network peripherals, with a focus on hardware,

Qualifications

• High School Diploma or GED required.
• May require technical certification or Associate Degree.
• Generally, 4–6 years' experience in area of responsibility.

Responsibilities

• Serve as Field Engineer for large, complex clients and across company products and services.
• Performs server and storage break and fix.
• Performs VIP deskside support activities.
• Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.

Skills

Field engineering

Server troubleshooting

Storage networking

VIP deskside support

Hardware knowledge

Software knowledge

Troubleshooting

Mainframes testing

Education

High School Diploma or GED

Technical certification

Associate Degree

Tools

Advanced diagnostic tools

Job description

Lead IT Field Engineer Charlotte, NC page is loaded## Lead IT Field Engineer Charlotte, NClocations: Charlotte, NC, United States of Americatime type: Full timeposted on: Posted Todayjob requisition id: REQ576838**What success looks like in this role:**- Serves as Field Engineer for large, complex clients and across the range of company products and services.- Performs server and storage break and fix.- Performs VIP deskside support activities.- Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.- Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.- Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.**You will be successful in this role if you have:**High School Diploma or GED requiredMay require technical certification or Associate DegreeGenerally, 4-6 years' experience in area of responsibility#LI-JV1This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [e-mail] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys'.