Lead IT Business Analyst

Citibank (Switzerland) AG; Jacksonville (FL); On-site; Confidential; Full time

Job summary

Citi in Jacksonville, FL seeks a Lead IT Business Analyst to bridge business needs and technology, driving analysis, development, and enhancements for application systems. This role is full-time and hybrid, located in Jacksonville, Florida.

The candidate will lead systems analysis activities, support development initiatives, ensure alignment with architecture, and mentor junior staff. Bachelor's degree required; Master’s preferred; 6+ years in similar roles with SME in Applications Development.

Qualifications

• 6+ years of relevant IT business analysis experience.
• Strong knowledge of applications development and programming.
• Ability to translate business needs into technical requirements and architecture.
• Experience with leading cross-functional projects and teams.

Responsibilities

• Partner with management to integrate functions and define system enhancements.
• Resolve high-impact problems by evaluating complex business and system processes.
• Provide expert guidance on applications development and technical standards.
• Coach mid-level developers and analysts and manage work allocation.

Skills

Systems analysis

Project management

Stakeholder communication

Leadership

Education

Bachelor’s degree

Master’s degree preferred

Tools

Python

Java

Cloud technologies

CI/CD

Job description

## Lead IT Business AnalystApplyremote type: Hybridlocations: Jacksonville Florida United Statestime type: Full timeposted on: Posted Todayjob requisition id: 26985716The Lead IT Business Analyst is a senior-level professional responsible for driving the development, implementation, and enhancement of application systems in collaboration with Technology teams. The role serves as the primary bridge between business users and technical teams, facilitating the exchange of information and ensuring business needs are accurately translated into technical requirements. Key responsibilities include leading systems analysis activities, supporting application development initiatives, and ensuring solutions align with business objectives and organizational standards.**Responsibilities:*** Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements* Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards* Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint* Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation* Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals* Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions* Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.**Recommended Qualifications:*** 6+ years of relevant experience in similar role.* Extensive experience in Python, Java, cloud technologies, and CI/CD best practices* Extensive experience in system analysis and in programming of software applications* Experience in managing and implementing successful projects* Subject Matter Expert (SME) in at least one area of Applications Development* Ability to adjust priorities quickly as circumstances dictate* Demonstrated leadership and project management skills* Consistently demonstrates clear and concise written and verbal communication**Education:*** Bachelor’s degree/University degree or equivalent experience* Master’s degree preferredThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.------------------------------------------------------## **Job Family Group:**Technology------------------------------------------------------## **Job Family:**Applications Development------------------------------------------------------## **Time Type:**Full time------------------------------------------------------## **Primary Location:**Jacksonville Florida United States------------------------------------------------------## **Primary Location Full Time Salary Range:**$113,840.00 - $170,760.00In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.------------------------------------------------------## **Most Relevant Skills**Please see the requirements listed above.------------------------------------------------------## **Other Relevant Skills**For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------## **Anticipated Posting Close Date:**Aug 20, 2026------------------------------------------------------## **Automated Processing and AI** We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.Illinois residents – AI Notice and Right------------------------------------------------------*Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.**If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.*