Lead IT Business Analyst

Citi; Jacksonville (FL); On-site; USD 114,000 - 171,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k)

Job summary

Citi in Jacksonville, FL seeks a Lead IT Business Analyst to drive the development, implementation, and enhancement of application systems in collaboration with Technology teams. This role bridges business users and technical teams to translate needs into technical requirements and ensure alignment with objectives.

Key responsibilities include leading systems analysis, supporting development initiatives, managing risk and compliance, guiding mid-level staff, and delivering solutions that meet

Qualifications

• 6+ years of relevant experience in similar role.
• Extensive experience in Python, Java, cloud technologies, and CI/CD best practices
• Extensive experience in system analysis and in programming of software applications
• Experience in managing and implementing successful projects
• Subject Matter Expert (SME) in at least one area of Applications Development
• Ability to adjust priorities quickly as circumstances dictate
• Demonstrated leadership and project management skills
• Consistently demonstrates clear and concise written and verbal communication

Responsibilities

• Partner with management teams to define system enhancements for new products and process improvements.
• Resolve high-impact problems by evaluating business and system processes against industry standards.
• Provide expertise in applications programming and ensure designs align with architecture.
• Develop standards for coding, testing, debugging, and implementation.
• Advise mid-level developers and analysts and allocate work as needed.
• Assess risk in business decisions and ensure compliance with laws and Citi policies.

Skills

6+ years experience in IT analysis

Python

Java

Cloud technologies

CI/CD best practices

Project management

Leadership

Written and verbal communication

Education

Bachelor's degree

Master's degree preferred

Job description

The Lead IT Business Analyst is a senior-level professional responsible for driving the development, implementation, and enhancement of application systems in collaboration with Technology teams. The role serves as the primary bridge between business users and technical teams, facilitating the exchange of information and ensuring business needs are accurately translated into technical requirements. Key responsibilities include leading systems analysis activities, supporting application development initiatives, and ensuring solutions align with business objectives and organizational standards.

Responsibilities

• Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements
• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
• Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Recommended Qualifications

• 6+ years of relevant experience in similar role.
• Extensive experience in Python, Java, cloud technologies, and CI/CD best practices
• Extensive experience in system analysis and in programming of software applications
• Experience in managing and implementing successful projects
• Subject Matter Expert (SME) in at least one area of Applications Development
• Ability to adjust priorities quickly as circumstances dictate
• Demonstrated leadership and project management skills
• Consistently demonstrates clear and concise written and verbal communication

Education

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

Technology

Job Family:

Applications Development

Time Type:

Full time

Primary Location:

Jacksonville Florida United States

Primary Location Full Time Salary Range:

$113,840.00 - $170,760.00

In addition to salary, Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above

Anticipated Posting Close Date:

Aug 20, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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