Lead IT Analyst - Remote

Sentara Health; Norfolk (VA); Hybrid; USD 99,000 - 160,000; Full time

Job summary

Sentara Health in the United States is seeking a Lead IT Analyst to drive ServiceNow AI initiatives. The role focuses on developing, validating, organizing, and maintaining AI skills and content powering AI-driven support for internal IT customers.

The position is fully remote with opportunities across multiple states. We offer market-competitive compensation with base pay between $99,320 and $159,515.20 per year, plus potential bonuses and comprehensive benefits.

Responsibilities

• Develop, validate, organize, and maintain AI skills and content that power AI-driven support capabilities for internal IT customers.
• Lead ServiceNow AI initiatives across the enterprise, collaborating with the ServiceNow team to implement solutions.

Job description

Sentara is hiring a Lead IT Analyst

This position is fully remote.

Work Location:

Remote opportunities are available in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming

Overview

Sentara is seeking a ServiceNow AI Specialist to support the implementation and optimization of ServiceNow AI solutions across the enterprise. This role will work closely with the ServiceNow team to develop, validate, organize, and maintain AI skills and content that power AI-driven support capabilities for internal IT customers.

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $99,320.00 - $159,515.20 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.