Lead Investigator

MSG Entertainment Holdings, LLC; New York (NY); On-site; USD 83,000 - 155,000; Full time

Job summary

Madison Square Garden Entertainment Corp. (MSG Entertainment) is seeking a Lead Investigator to join its Investigations & Security Operations team in New York. The role leads investigations, conducts interviews, analyzes evidence, and reports findings to senior leadership.

The ideal candidate brings extensive investigative experience, sound judgment, discretion, and the ability to manage sensitive matters. The position requires 5+ years of related experience, strong communication, and the

Qualifications

• 5+ years of related experience.
• Bachelor’s degree, or equivalent combination of education and experience.
• Minimum of 4 years corporate, law enforcement, or government security/intelligence experience involving fieldwork; and 3 years of intelligence collection, analysis, and dissemination.
• Excellent communication skills for briefings that inform executive decisions.
• Demonstrated ability to perform research and analysis using multiple sources.
• Ability to work in a fast-paced environment with discretion and professionalism.
• LEOSA / HR-218 preferred.

Responsibilities

• Lead investigations and collaborate with MSG teams.
• Interview victims, witnesses, and subjects; collect and analyze documents and data.
• Provide actionable recommendations to reduce fraud and improve policies.
• Coordinate with local, state, and federal authorities as needed.
• Support executive protection duties, including advances and protective operations.
• Maintain knowledge of emerging threats and risks related to fraud and security.
• Travel domestically or internationally as required.

Skills

Interviewing

Research & analysis

Communication skills

Discretion & confidentiality

Strategic thinking

Team collaboration

Education

Bachelor’s degree

Tools

Case management systems

e-discovery tools

Online social media searches

Job description

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.

Who are we hiring?

The Lead Investigator is a key member of MSG’s Investigations & Security Operations team, responsible for investigating and mitigating internal and external threats involving fraud, misconduct, theft, corruption, and policy violations. The role conducts interviews, analyzes evidence, prepares actionable reports for senior leadership, and partners with internal stakeholders and law enforcement. The Lead Investigator also supports executive protection operations, including protective advances and close-protection assignments. The ideal candidate brings extensive investigative experience, sound judgment, discretion, and the ability to independently manage sensitive matters.

What will you do?

• Lead investigations and work in close collaboration with other teams and departments within MSG.
• Investigate internal/external fraud and corruption related activities to include, but not limited to: Embezzlement, check, and credit card frauds; identity thefts; bribery; procurement fraud; as well as construction related waste, fraud, and abuse.
• Conduct victim, witness, and subject interviews; collect, review, and analyze documents, records, electronic communications, and other data; conduct research and background checks of individuals, corporations and other entities and identifiers.
• Based upon investigative findings, research, and intelligence, provide recommendations, and assist in the implementation of policies and programs designed to reduce fraud within the company.
• Work with local, state, and federal authorities on matters related to fraud, corruption and other illegal activities and coordinate investigations as appropriate.
• Perform executive protection duties, including protective advances, close-protection assignments, secure transportation coordination, and other protective operations supporting Company executives and designated individuals.
• Maintain knowledge of emerging threats, risks and issues related to fraudulent and corruption related schemes and activities.
• Ability to conduct counter surveillance activities in the vicinity of the client site and lead efforts around covert protective measures.
• Perform other general security duties as needed to support MSG Threat Management.
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.

What do you need to succeed?

• 5+ years of related experience
• Bachelor’s degree, or equivalent combination of education and experience
• A minimum of 4 years corporate, law enforcement, or government security/intelligence experience involving fieldwork; and three years of public or private sector experience conducting or supporting intelligence collection, analysis, and dissemination functions.
• Excellent communication skills, including the ability to conduct briefings that present clear, concise, logic-based conclusions to support and inform the executive decision-making process.
• Demonstrated ability to perform comprehensive research and analysis using multiple unclassified sources and synthesize data into information relevant to consumers.
• Ability to work in a fast-paced environment, both as in individual and in a team setting, and help implement new ideas
• Strict confidentiality, professionalism, dependability, and situational sensitivity is essential.
• Must be a strategic, analytical thinker and operator capable of monitoring and reporting on regional threats to safety or operations.
• Proficient in online and social media searches, use of e-discovery and other analytical tools, and case management systems.
• LEOSA / HR-218 preferred.

Special Requirements:

• Ability to work a flexible schedule in support of a 24/7 security environment, including evenings, weekends, holidays, and nontraditional work hours as operational requirements dictate.
• Ability to respond to security incidents and investigative matters at MSG venues, offices, and other Company locations.
• Ability to support executive protection and other protective security operations when required.
• Ability and willingness to travel domestically or internationally, including with limited advance notice.
• Ability to support major events and other high-profile MSG operations as required.

#LI-Onsite

Pay Range

$83,000-$155,000 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds!

MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status.

MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including consideringrequests for reasonable accommodations as required.